Contract Outreach Youth Worker

Kaizen Lab Inc.; Toronto; On-site; CAD 45,000 - 60,000; Full time

Job summary

A leading organization in Toronto is seeking a Contract Outreach Youth Worker for a full-time role. The position involves supporting disconnected and homeless youth through counseling, case management, and community networking. The ideal candidate will have a Child and Youth Worker diploma and experience working with at-risk youth. Responsibilities include developing support plans, providing crisis counseling, and fostering healthy relationships with youth. The organization values inclusion and offers competitive compensation along with employee perks.

Benefits

Discounts on gym memberships

City bike rentals

Auto & home insurance

Qualifications

• Minimum 2 years’ experience with hard-to-serve youth.
• Skilled in assessments, intervention, and counseling.

Responsibilities

• Develop and manage service and community support plans.
• Provide ongoing supportive and crisis counseling.
• Document client interactions on the ETO system.

Skills

Counseling

Assessment

Communication

Teamwork

Independence

Education

Child and Youth Worker diploma

Tools

First Aid

CPR

Basic computer skills

Job description

Contract Outreach Youth Worker

On site, Downtown Toronto

1 Year Full Time Contract

Level #6

Purpose of Position

The chosen candidate will be responsible for the direct implementation of Covenant House's philosophy, mission statement, and policies as they pertain to disconnected, homeless, and hard-to-serve youth. As a member of the community support services team, you will establish relationships, provide counseling, and case management on an ongoing basis through community networking.

Responsibilities:

1. Develop and manage brief service and community support plans
2. Provide a welcoming environment to youth
3. Establish healthy relationships by engaging with youth
4. Provide daily ongoing supportive and crisis counseling
5. De-escalate physically and verbally hostile situations
6. Assess youth’s needs for food and provide meals and food packages following safe food handling practices
7. Refer clients to appropriate resources within Covenant House and in the community
8. Support youth in reconciling with family
9. Capture statistics on ETO
10. Document client interactions on the ETO system
11. Gather and update information, such as flyers and posters
12. Clean the kitchen, including defrosting the freezer, cleaning the refrigerator, washing dishes, cleaning the milk machine, stove, and microwaves
13. Screen for weapons, drugs, gang paraphernalia, and alcohol
14. Provide backup and relief for C.S.S. reception

Qualifications:

1. Applicants must possess a Child and Youth Worker diploma
2. A minimum of 2 years’ experience working with hard-to-serve youth
3. Skilled in assessments, diffusion, intervention, and counseling, with excellent verbal and written skills
4. Team player with the ability to understand and support volunteers' needs
5. Ability to work independently with a high degree of autonomy
6. Knowledge of community resources, safe food handling, First Aid, CPR, and basic computer skills

What We Offer:

• Meaningful work
• Competitive compensation
• Employee perks including discounts on gym memberships, city bike rentals, auto & home insurance, and more

Application Process: Interested candidates are encouraged to apply directly to this posting by May 21, 2025. Only those selected for the next steps will be contacted. No agencies or phone calls, please.

About Covenant House Toronto

Covenant House helps youth ignite their potential and reclaim their lives. As Canada’s largest agency serving homeless, trafficked, or at-risk youth, we provide a wide range of services to hundreds of young people daily.

More than a place to stay, we offer life-changing care with unconditional love and respect. We address immediate needs and work collaboratively to achieve future goals, offering 24/7 crisis shelter, transitional housing, health and well-being support, training, skill development, and ongoing care in the community.

For over 40 years, Covenant House has been dedicated to serving youth on the street and protecting all youth with respect and unconditional love. Since 1982, we have supported more than 100,000 young people.

At Covenant House Toronto, we believe in a workplace culture of inclusion that is welcoming, respectful, and safe for all staff. We are committed to eliminating barriers and promoting the inclusion of equity groups, including Indigenous persons, racialized people, gender-diverse individuals, 2SLGBTQIA+ people, and people with disabilities.

In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act, and Covenant House Policy on Accommodation, requests for accommodation will be accepted during the recruitment process.