Contract Outreach Youth Worker

Covenant House Toronto; Toronto; On-site; CAD 45,000 - 60,000; Full time

Job summary

Covenant House Toronto is seeking a dedicated Child and Youth Worker for a full-time, one-year contract. The role involves providing direct support and counselling to homeless and at-risk youth. Responsibilities include managing service plans, crisis intervention, and fostering healthy relationships. The ideal candidate will possess a diploma in Child and Youth Work and have relevant experience. We offer meaningful work and competitive compensation in a supportive environment.

Benefits

Discounts on gym memberships

City bike rentals

Auto & home insurance

Qualifications

• Minimum 2 years experience with hard-to-serve youth.
• Skilled in assessments, intervention, and counselling.

Responsibilities

• Develop and manage community support plans.
• Provide daily supportive and crisis counselling.
• Establish healthy relationships with youth.

Skills

Assessment

Counselling

Communication

Education

Child and Youth Worker diploma

Tools

First Aid

CPR

Basic computer skills

Job description

On site, Downtown Toronto

1 Year Full Time Contract

Level #6

Purpose of Position

The chosen candidate will be responsible for the direct implementation of Covenant House philosophy, mission statement, and policies as they pertain to disconnected, homeless, and hard-to-serve youth. As a member of the community support services team, you will establish relationships, provide counselling, and case management on an ongoing basis via networking in the community.

Responsibilities:

1. Develop and manage brief service and community support plans
2. Provide a welcoming environment to youth
3. Establish healthy relationships by engaging with youth
4. Provide daily ongoing supportive and crisis counselling
5. De-escalate physically and verbally hostile situations
6. Assess youth’s needs for food and provide meals and food packages in accordance with safe food handling practices
7. Refer clients to appropriate resources within Covenant House and in the community
8. Support youth in reconciling with family
9. Capture statistics on ETO
10. Document client touchpoints on ETO system
11. Gather and update information, e.g., flyers, posters, etc.
12. Clean kitchen including defrosting freezer, cleaning refrigerator, washing dishes, cleaning milk machine, stove, and microwaves
13. Screen for weapons, drugs, gang paraphernalia, alcohol
14. Back up and relief for C.S.S. reception

Qualifications:

1. Applicants must possess a Child and Youth Worker diploma
2. A minimum of 2 years working experience with hard-to-serve youth
3. Skilled in assessments, diffusion, intervention, and counselling, with excellent verbal and written skills
4. Team player with the ability to understand and support volunteers' needs
5. Ability to work with a high degree of autonomy
6. Working knowledge of community resources, safe food handling, First Aid, CPR, and basic computer skills

What we Offer:

• Meaningful work
• Competitive compensation
• Employee perks including discounts on gym memberships, city bike rentals, auto & home insurance, and more

Interested candidates are welcome to apply directly to this posting by May 21, 2025. Only those selected for the next step will be contacted. No agencies or phone calls, please.

About Covenant House Toronto

Covenant House helps youth ignite their potential and reclaim their lives. As Canada's largest agency serving youth who are homeless, trafficked, or at risk, we offer a wide range of services to hundreds of young people daily.

More than just shelter, we provide life-changing care with unconditional love and respect. We meet youth’s immediate needs and work together to achieve their future goals. We offer 24/7 crisis shelter, transitional housing, health and well-being support, training, skill development, and ongoing care in the community.

For over 40 years, Covenant House has been dedicated to serving youth on the street and safeguarding all youth with respect and unconditional love. Since 1982, we have supported over 100,000 young people.

At Covenant House Toronto, we believe in an inclusive workplace culture that is welcoming, respectful, and safe for all staff. We aim to eliminate barriers and promote inclusion of equity groups, including but not limited to Indigenous persons, racialized people, gender-diverse individuals, 2SLGBTQIA+ people, and those with disabilities.

In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act, and Covenant House Policy on Accommodation, requests for accommodation will be accepted during the recruitment process.

Visit our careers page to explore more job opportunities.