Contract Logistics Operations Manager

Kuehne Nagel; Mississauga; On-site; CAD 85,000 - 110,000; Full time

Job summary

Kuehne+Nagel in Mississauga, Canada is seeking a Contract Logistics Operations Manager to lead warehouse operations, drive continuous improvement, and develop high-performing teams ensuring safe, efficient, and accurate order fulfillment for our customers.

You will manage labor planning, oversee procedures for receiving, shipping, inventory accuracy, and material handling, and partner with Quality and QSHE teams to meet regulatory and client requirements while delivering exceptional service.

Responsibilities

• Lead and direct warehouse operations to achieve objectives related to productivity, service, quality, safety, and profitability.
• Conduct regular operational meetings and communications to establish clear goals and performance expectations.
• Develop labor plans and staffing strategies to support current and future business requirements.
• Ensure the execution of operational procedures related to receiving, shipping, inventory accuracy, and material handling.
• Drive facility and equipment utilization while identifying opportunities for continuous improvement and operational efficiency.
• Promote a culture of Lean principles, safety, and operational excellence throughout the operation.
• Monitor operational, quality, and safety metrics and implement corrective actions as required.
• Train, coach, mentor, and develop employees through both formal and informal development programs.
• Partner with Quality and QSHE teams to ensure compliance with regulatory, customer, and company requirements.
• Support strategic initiatives and other operational priorities as required.

Job description

It's more than a job

As part of the Contract Logistics team at Kuehne+Nagel, you will play a key role in designing, managing, and optimizing solutions that keep goods moving efficiently. Whether you’re leading a team, engineering processes, or driving projects, your work ensures that our customers’ products are stored, handled, and delivered with precision. From everyday essentials to seasonal items, what we do in Contract Logistics impacts businesses and communities around the world. At Kuehne+Nagel, your contribution goes far beyond the warehouse—it helps shape the flow of global trade.

At Kuehne+Nagel, our people are the foundation of our success. We are looking for a dynamic and results-driven Contract Logistics Operations Manager to lead warehouse operations, develop high-performing teams, and ensure exceptional service delivery for our customers. If you are passionate about operational excellence, continuous improvement, and people leadership, we invite you to join one of the world's leading logistics organizations.

How you create impact

As the Contract Logistics Operations Manager, you will be responsible for directing the daily activities of the warehouse operation, ensuring the safe, efficient, and productive delivery of third-party logistics services. You will lead operational teams, drive continuous improvement initiatives, oversee labor planning, and foster a culture of safety, quality, and customer focus.

• Lead and direct warehouse operations to achieve objectives related to productivity, service, quality, safety, and profitability.
• Conduct regular operational meetings and communications to establish clear goals and performance expectations.
• Develop labor plans and staffing strategies to support current and future business requirements.
• Ensure the execution of operational procedures related to receiving, shipping, inventory accuracy, and material handling.
• Drive facility and equipment utilization while identifying opportunities for continuous improvement and operational efficiency.
• Promote a culture of Lean principles, safety, and operational excellence throughout the operation.
• Monitor operational, quality, and safety metrics and implement corrective actions as required.
• Train, coach, mentor, and develop employees through both formal and informal development programs.
• Partner with Quality and QSHE teams to ensure compliance with regulatory, customer, and company requirements.
• Support strategic initiatives and other operational priorities as required.

“If you require accommodation for the recruitment /interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.