Contract Logistics Operations Manager at Kuehne+Nagel

Kuehne Nagel; Mississauga; On-site; CAD 90,000 - 115,000; Full time

Job summary

Kuehne+Nagel in Mississauga, ON is seeking a Contract Logistics Operations Manager to lead warehouse activities, drive continuous improvement, and develop high-performing teams. The role focuses on safe, efficient third-party logistics services, labor planning, KPI ownership, and flawless service delivery for customers.

This on-site senior leadership position offers career growth and a dynamic global logistics environment.

Qualifications

• 7+ years in contract logistics, 3PL, warehouse, or DC environments.
• 5+ years of leadership in high-volume operations.
• Experience managing large frontline teams (50+).
• Strong knowledge of warehouse operations, inventory, WMS, and material handling.
• Familiarity with safety legislation and workplace safety practices.
• Experience with Lean, Six Sigma, TPS, ISO, or GxP environments.

Responsibilities

• Direct daily activities of the warehouse operation to ensure safe, efficient, and productive delivery of 3PL services.
• Lead operational teams, drive continuous improvement initiatives, oversee labor planning, and foster safety, quality, and customer focus.
• Direct warehouse operations to meet productivity, service, quality, safety, and profitability objectives.
• Conduct regular operational meetings to establish goals and performance expectations.
• Develop labor plans and staffing strategies for current and future needs.
• Ensure execution of receiving, shipping, inventory accuracy, and material handling procedures.

Skills

Leadership

Warehouse operations

Inventory management

Lean principles

Safety compliance

WMS

Problem-solving

Decision-making

Tools

Excel

Microsoft Office

WMS platforms

Job description

Apply for Contract Logistics Operations Manager at Kuehne+Nagel in Mississauga, ON, CA. This Full time on site position offers great opportunities for career growth.

It’s more than a job. As part of the Contract Logistics team at Kuehne+Nagel, you will play a key role in designing, managing, and optimizing solutions that keep goods moving efficiently. Whether you’re leading a team, engineering processes, or driving projects, your work ensures that our customers’ products are stored, handled, and delivered with precision. From everyday essentials to seasonal items, what we do in Contract Logistics impacts businesses and communities around the world. At Kuehne+Nagel, your contribution goes far beyond the warehouse—it helps shape the flow of global trade.

KN is committed to supporting internal career growth, and internal candidates will be considered first. When necessary, external candidates will be reviewed to ensure the best fit for the role and business needs.

At Kuehne+Nagel, our people are the foundation of our success. We are looking for a dynamic and results-driven Contract Logistics Operations Manager to lead warehouse operations, develop high-performing teams, and ensure exceptional service delivery for our customers. If you are passionate about operational excellence, continuous improvement, and people leadership, we invite you to join one of the world's leading logistics organizations.

How you create impact

• As the Contract Logistics Operations Manager, you will be responsible for directing the daily activities of the warehouse operation, ensuring the safe, efficient, and productive delivery of third-party logistics services.
• You will lead operational teams, drive continuous improvement initiatives, oversee labor planning, and foster a culture of safety, quality, and customer focus.
• Lead and direct warehouse operations to achieve objectives related to productivity, service, quality, safety, and profitability.
• Conduct regular operational meetings and communications to establish clear goals and performance expectations.
• Develop labor plans and staffing strategies to support current and future business requirements.
• Ensure the execution of operational procedures related to receiving, shipping, inventory accuracy, and material handling.
• Drive facility and equipment utilization while identifying opportunities for continuous improvement and operational efficiency.
• Promote a culture of Lean principles, safety, and operational excellence throughout the operation.
• Monitor operational, quality, and safety metrics and implement corrective actions as required.
• Train, coach, mentor, and develop employees through both formal and informal development programs.
• Partner with Quality and QSHE teams to ensure compliance with regulatory, customer, and company requirements.
• Support strategic initiatives and other operational priorities as required.
• If you require accommodation for the recruitment /interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.

What we would like you to bring

• 7+ years of experience within a Contract Logistics, 3PL, warehouse, or distribution center environment.
• 5+ years of leadership experience in a high-volume, fast-paced operation.
• Demonstrated experience managing large frontline workforces of 50+ employees.
• Strong knowledge of warehouse operations, inventory management, WMS platforms, material handling equipment, and operational processes.
• Solid understanding of occupational health and safety legislation and workplace safety practices.
• Experience with continuous improvement methodologies such as Lean, Six Sigma, TPS, ISO, or GxP environments.
• Strong leadership, coaching, problem-solving, and decision-making skills.
• Advanced proficiency with Microsoft Office, including Excel.

What's in it for you

At Kuehne+Nagel we strive daily to inspire, empower, and deliver not only to our customers, but also to our colleagues. We offer a dynamic global work environment with opportunities for excellent training programs and career mobility. The salary range for this position is between $90,000.00 and $115,000.00. Base wage is part of a competitive total rewards package that includes health and dental benefits, a retirement savings plan, and tuition reimbursement. Individual pay may vary from the target range and is determined by a number of factors including experience, skills, job location, internal pay equity, and other relevant business considerations. Kuehne+Nagel reviews pay ranges regularly to ensure competitive and fair pay based on industry market data.

Artificial Intelligence (AI) tools may be used to assist in [specific process, e.g., screening applications, interview scheduling]. These tools analyze information to support decision-making, but final decisions are made by human reviewers.

Who we are Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world. As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.

We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.