Contents Warehouse Supervisor: Quality, Safety & Efficiency

On Side; Calgary; On-site; CAD 60,000 - 65,000; Full time

Benefits offered by this job

Extended health coverage

Employee assistance program (EAP)

Group RRSP with company matching DPSP

Life and disability insurance

Advancement opportunities

Job summary

On Side Restoration is seeking a Supervisor, Contents Warehouse in Calgary to oversee daily warehouse activities with a focus on quality, cost control, and safety. You will lead contents processing, material movement, and scheduling while ensuring compliance with company protocols and customer guidelines.

The role emphasizes continuous improvement, 5S workplace standards, and strong collaboration with internal teams and subtrades. A proactive safety culture is essential.

Qualifications

• Experience in contents assessment and restoration management.
• Solid understanding of the restoration industry and insurable losses.
• Proficient with Microsoft Office and restoration platforms (W3, eClaim).
• Strong operational leadership and ability to prioritize in fast-paced situations.
• Excellent written and verbal communication with vendors and subtrades.
• Demonstrated problem-solving, teamwork and customer service focus.

Responsibilities

• Contents Processing & Review: review contents, assign tasks by team skills, manage non-restorable items.
• Material Handling & Movement: support forklift operation and inventory handling.
• Logistics & Scheduling: coordinate pack-outs, move-backs, deliveries with dispatch and subtrades.
• Data Entry & System Tracking: enter W3 data, equipment transfers, and eClaim actions.
• Invoicing & Documentation: review invoices, generate work orders and billing docs.
• Operational Excellence: document and implement warehouse policies for 5S.
• Health & Safety: promote proactive safety culture and incident reduction.
• Communication & Collaboration: liaise with internal teams, field supervisors, and vendors.

Skills

Contents assessment

Restoration management

Leadership

Communication

Problem-solving

Teamwork

Tools

Microsoft Office

Excel

Outlook

W3

eClaim

Job description

On Side Restoration is seeking a Supervisor, Contents Warehouse in Calgary to oversee daily warehouse activities with a focus on quality, cost control, and safety. You will lead contents processing, material movement, and scheduling while ensuring compliance with company protocols and customer guidelines.

The role emphasizes continuous improvement, 5S workplace standards, and strong collaboration with internal teams and subtrades. A proactive safety culture is essential.