Content Manager

PricewaterhouseCoopers International; Toronto; On-site; CAD 60,000 - 100,000; Full time

Job summary

Join a forward-thinking company as a Content Manager, where your passion for storytelling and innovation will shape the future of AI transformation. In this role, you will develop and manage engaging content strategies that empower employees and enhance operational efficiency. Collaborate with a dynamic team to create impactful communication materials, from presentations to web content, all while leveraging the latest technology. This role offers a unique opportunity to make a meaningful difference in the Canadian business landscape and contribute to the success of transformative initiatives. If you're ready to drive change and foster organizational coherence, this is the perfect opportunity for you.

Benefits

Competitive compensation

Inclusive benefits

Flexible work arrangements

Continuous development opportunities

Qualifications

• Proven experience in creating user-centric content and communication strategies.
• Strong ability to prioritize tasks in a dynamic environment.

Responsibilities

• Develop and publish AI transformation communication materials.
• Collaborate on new communication strategies based on stakeholder needs.

Skills

Microsoft 365 Suite

Technical content creation

Presentation design

Creative storytelling

User experience editing

Education

Degree in Marketing

Degree in Communications

Degree in Journalism

Tools

SharePoint

OneDrive

Business Applications

Job description

Reporting to the Workforce Transformation Lead within the AI Transformation Program Team, this role will focus on developing and managing the content strategy around the upskilling, activation, and adoption of AI technologies within PwC Canada's transformation initiatives. This member will play a vital role in creating content and collateral to be leveraged internally, emphasizing the impact of AI technology changes on PwC employees. The Content Manager will design and execute content creation, including copywriting for AI transformation messaging, website content management, and internal reporting. The candidate should have a passion for storytelling, design, and the role of emerging technology, innovation, and AI transformation in the Canadian business landscape.

Meaningful work you’ll be part of

As Content Manager, you’ll collaborate with a team of problem solvers to address business issues, deliver high-quality client service, and enhance operational efficiency. Responsibilities include but are not limited to:

1. Developing and publishing presentations, SharePoint sites, websites, and articles related to AI transformation updates, reporting, and promotional materials.
2. Representing the team in projects requiring AI transformation communication collateral.
3. Developing communication strategies as needed.
4. Designing and developing various communication materials, such as internal brochures.
5. Maintaining firm-wide AI-specific web content.
6. Using technical knowledge to edit copy within software products to improve user experience and ensure consistent messaging.
7. Contributing to the overall design and strategy of workforce transformation communications.
8. Collaborating on new communication channels and strategies based on stakeholder needs.
9. Working with leadership and team members on strategic content needs.
10. Supporting the success of the Workforce Transformation and AI programs by demonstrating leadership, fostering organizational coherence, and developing best practices for content creation.

Experiences and skills you’ll use to solve

• Proficiency in Microsoft 365 Suite (SharePoint, OneDrive, Business Applications).
• Experience in technical, user-centric content creation.
• Skills in presentation design and applying brand standards.
• Ability to prioritize, be proactive, and focus in a dynamic environment.
• Self-motivated with quick learning ability.
• Interest and understanding of emerging technology and its business impact.
• Creative storytelling and content creation skills.
• Educational background in marketing, communications, journalism, or related fields.

Why you’ll love PwC

We empower our people to make a difference. Using the latest technology, you’ll work with diverse teams to help clients build trust and achieve meaningful outcomes. Our environment promotes continuous development, rewarding impact, and supporting wellbeing through competitive compensation, inclusive benefits, and flexible work arrangements. Learn more at: https://jobs-ca.pwc.com/ca/en/life-at-pwc

We acknowledge the land of the First Nations, Métis, and Inuit Peoples and are committed to reconciliation and inclusivity. We strive to create a community where everyone belongs. We provide accommodations during the application and employment process upon request.