Content Manager

PwC - Global; Toronto; Hybrid; CAD 70,000 - 110,000; Full time

Job summary

An established industry player is seeking a dynamic Content Manager to lead the content strategy for AI transformation initiatives. In this role, you'll harness your storytelling skills and technical knowledge to create impactful communication collateral that resonates with internal stakeholders. You'll collaborate with a team of innovative problem solvers, ensuring that the company's AI adoption is effectively communicated and embraced. This position offers a unique opportunity to influence the transformation of the business landscape through engaging content and cutting-edge technology. If you're passionate about emerging technologies and their role in shaping the future, this is the perfect opportunity for you.

Benefits

Competitive compensation package

Inclusive benefits

Flexibility programs

Continuous development environment

Qualifications

• Advanced knowledge of Microsoft 365 Suite, especially SharePoint.
• Experience in content creation within a technical context.
• Strong storytelling and communication skills.

Responsibilities

• Develop and publish presentations and web content on AI transformation.
• Collaborate on communication strategies and innovative channels.
• Design and maintain firmwide AI-specific web content.

Skills

Microsoft 365 Suite

Content Creation

Presentation Design

Storytelling

User-Centric Design

Project Management

Communication

Creativity

Education

Bachelor's degree in Marketing

Bachelor's degree in Communications

Bachelor's degree in Journalism

Tools

SharePoint

One Drive

Business Applications

Job description

Line of Service

Internal Firm Services

Industry/Sector

Not Applicable

Specialism

IFS - Information Technology (IT)

Management Level

Manager

Job Description & Summary

Reporting to the Workforce Transformation Lead within the AI Transformation Program Team, this role will focus on developing and managing the content strategy around the upskilling, activation and adoption of AI technologies within the transformation at PwC Canada.

This member will play a vital role in developing content and collateral to be leveraged internally, with a focus on the impact of AI technology changes to internal PwC users. The Content Manager will design and execute the content creation around output that includes copywriting for AI transformation messaging, website content inventory and maintenance, and internal firm reporting and messaging. The candidate should have a strong passion for storytelling, design and the role of emerging technology, innovation and AI transformation in the Canadian business ecosystem.

Meaningful work you’ll be part of

As Content Manager, you’ll work as part of a team of problem solvers, helping to solve business issues, deliver high quality client service and operational efficiency. Responsibilities include but are not limited to:

• Development and publishing of presentations, SharePoint and Websites and articles pertaining to AI transformation updates reporting and promotional material

• Representation on projects requiring AI transformation communications collateral component

• Ad hoc development of communications approaches as required

• Design and development of other types of communication collateral and resources (e.g. internal brochures etc.)

• Design, publish, audit and maintain firmwide AI specific web content

• Leverage technical knowledge to edit copy within software products to improve the user experience and ensure consistent messaging

• Contribute to the overall ideation and design of the Workforce Transformation engagement and communication strategy

• Collaborate with the team on new/alternative communications channels and direction based on stakeholder needs; implement innovative communication channels

• Collaborate with program leadership and other members of the team with strategic content needs

• Help ensure the success of the Workforce transformation team and AI transformation program by displaying leadership skills, inspiring organizational coherence and developing best practices for strategic content creation

Experiences and skills you’ll use to solve

• Advanced knowledge of Microsoft 365 Suite (Sharepoint, One Drive, Business Applications).

• Experience in content creation within a technical, user centric context.

• Experience with presentation design and exposure to applying brand standards to collateral design.

• Flexibility and the demonstrated ability to prioritize activities - be proactive with minimal instruction and stay focused in a dynamic, ever-changing environment.

• A self-starter who is quick to learn and apply new concepts.

• A demonstrated understanding/passion of emerging technology and its impact on business.

• A demonstrated creative and adaptive recommendation building and decision-making ability based on a defined user experience and transformation outcome.

• Experience as an eager storyteller and content creator.

• PwC Canada is committed to cultivating an inclusive, hybrid work environment. Exact expectations for your team can be discussed with your interviewer.Bachelor's degree in marketing, communications, journalism, or related field.

Why you’ll love PwC

We’re inspiring and empowering our people to change the world. Powered by the latest technology, you’ll be a part of diverse teams helping public and private clients build trust and deliver sustained outcomes. This meaningful work, and our continuous development environment, will take your career to the next level. We reward your impact, and support your wellbeing, through a competitive compensation package, inclusive benefits and flexibility programs that will help you thrive in work and life. Learn more about our Application Process and Total Rewards Package at: https://jobs-ca.pwc.com/ca/en/life-at-pwc

PwC Canada acknowledges that we work and live across Turtle Island, on the land that is now known as Canada, which are the lands of the ancestral, treaty and unceded territories of the First Nations, Métis and Inuit Peoples. We recognize the systemic racism, colonialism and oppression that Indigenous Peoples have experienced and still go through, and we commit to allyship and solidarity.

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required: Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, Agile Methodology, Analytical Thinking, Business Process Improvement, Coaching and Feedback, Communication, Costing, Creativity, Embracing Change, Emotional Regulation, Empathy, Inclusion, Intellectual Curiosity, IT Project Lifecycle, Learning Agility, Optimism, Process Mapping, Process Standardization, Professional Courage, Program Management, Project Budgeting, Project Coordination, Project Delivery {+ 24 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Not Specified

Available for Work Visa Sponsorship?

No

Government Clearance Required?

No

Job Posting End Date

At PwC Canada, our most valuable asset is our people and we grow stronger as we learn from one another. We’re committed to creating an equitable and inclusive community of solvers where everyone feels that they truly belong. We understand that experience comes in many forms and building trust in society and solving important problems is only possible if we reflect the mosaic of the society we live in. We’re committed to providing accommodations throughout the application, interview, and employment process. If you require an accommodation to be at your best, please let us know during the application process. To learn more about inclusion and diversity at PwC Canada: https://www.pwc.com/ca/en/about-us/diversity-inclusion.html. Be a part of The New Equation. Chez PwC Canada, notre atout le plus précieux, c’est notre personnel. Et c’est en apprenant les uns des autres que nous devenons plus forts. Nous avons à cœur de créer une communauté équitable et inclusive de professionnels de la résolution de problèmes, dans laquelle chacun se sent vraiment à sa place. Nous savons que l’expérience peut prendre diverses formes et, pour nous, donner confiance au public et résoudre des problèmes importants n’est possible que si notre milieu de travail reflète la diversité de la société dans laquelle nous vivons. Nous tenons à répondre à vos besoins tout au long du processus de demande d’emploi, d’entrevue et d’embauche. Si vous avez besoin de mesures d’adaptation pour être parfaitement à l’aise, faites-le-nous savoir à l’étape de la demande d’emploi. Pour en savoir plus sur l’inclusion et la diversité chez PwC Canada: https://www.pwc.com/ca/fr/about-us/diversity-inclusion.html. Faites partie de La Nouvelle équation.