Content Creator & Social Media Producer

Fairmont; Banff; On-site; CAD 54,000 - 56,000; Full time

Benefits offered by this job

Subsidized staff accommodation on-site

One complimentary meal per shift

Comprehensive benefits package

Pension plan with employer matching

Employee travel program discounts

Mountain travel program discounts

Discounts at resort outlets

Job summary

Fairmont Banff Springs is seeking a Content Coordinator to communicate the brand through storytelling and audience engagement across digital and print channels.

Responsibilities include managing social media accounts, planning and pitching content ideas, producing visual assets, and supporting F&B menu updates and events. The role offers a competitive salary and full benefits based on experience.

Qualifications

• Relevant experience in content creation, photography, videography or a related role.
• Proven ability to create engaging video and photo content for digital platforms.
• Proficiency in Adobe Creative Suite and MS Office (Word, Excel, PowerPoint).
• Strong communication and collaboration skills.
• Knowledge of social media analytics and performance optimization.

Responsibilities

• Contribute to running the Fairmont Banff Springs social media accounts through creative content creation, posting and channel moderation.
• Conceptualize, plan, and pitch creative content ideas aligned with brand, campaign, and business objectives.
• Capture, edit and produce polished visual assets including short-form video and photography.
• Stay up to date on digital trends, social media best practices, and emerging content formats.
• Assist with the planning and execution of photo/video shoots including pre and postproduction.
• Support marketing events by capturing real-time content during activations, launches, and experiences.
• Contribute to strategic planning sessions with ideas and research.
• Coordinate the design, updates, and production of all Food & Beverage menus (print).
• Ensure accuracy of menu content, including pricing, descriptions, spelling, and regulatory requirements.
• Support in creating brand aligned collateral and presentations.
• Other duties as assigned

Skills

Content creation

Photography

Videography

Social media analytics

Digital marketing

Adobe Creative Suite

MS Office

Communication

Team collaboration

Tools

Adobe Creative Suite

MS Office

Job description

Fairmont Banff Springs is seeking a Content Coordinator to communicate the brand through storytelling and audience engagement across digital and print channels.

Responsibilities include managing social media accounts, planning and pitching content ideas, producing visual assets, and supporting F&B menu updates and events. The role offers a competitive salary and full benefits based on experience.