Marketing Specialist

Fairmont; Lake Louise; On-site; CAD 45,000 - 60,000; Full time

Benefits offered by this job

Staff accommodation

Complimentary meal

Benefits package

Pension plan

Employee travel program

Travel discounts

Career growth

Job summary

Fairmont Chateau Lake Louise in Alberta invites a Marketing Specialist to tell the story of the resort’s unique offerings, blending creative content, digital marketing and guest experience. Living and working on-site in Banff National Park, you’ll help craft campaigns that resonate with guests seeking nature, luxury and memorable experiences.

Join a collaborative team focused on social activations, web content, and brand consistency across platforms, while enjoying subsidized staff accommodation

Qualifications

• Minimum of 1 year experience in marketing, preferably in hospitality, tourism, or luxury services.
• Bachelor’s degree in Marketing, Communications, Hospitality Management, or related field an asset
• Proficiency in photography, videography, and basic graphic design is an asset
• Strong understanding of digital marketing principles and social media platforms
• Experience with web CMS platforms (WordPress, Adobe Experience Manager, HCM)
• Excellent organizational, project management, and communication skills
• Creative and innovative mindset
• Ability to work both independently and collaboratively in a fast‑paced environment

Responsibilities

• Prepare campaign performance reports.
• Conduct social media audits and analyze performance metrics to inform future strategies.
• Support revenue and marketing performance meetings.
• Maintain project tracking tools (Gantt charts, spreadsheets).
• Provide weekly and monthly insights for marketing initiatives.
• Content creation & management.
• Assist the Marketing team on key projects as needed including photo shoots / video shoots, media visits etc.
• Assist with the creation of high-quality social content that resonates with the target audience and supports the company’s brand and messaging
• Support web content maintenance across CLL.com, Fairmont.com, The Basin, HCM, and other platforms.
• Create and update internal digital and print materials, including signage, guides, and menus.

Skills

Digital marketing

Social media management

Photography

Videography

Graphic design

Project management

Communication

Independent / teamwork

Education

Bachelor's degree in Marketing

Hospitality management

Tools

WordPress

Adobe Experience Manager

HCM

Job description

Company Description

Embrace your passion for hiking, skiing, snowboarding and many other outdoor activities in Banff National Park while pursuing a fulfilling career at Fairmont Chateau Lake Louise. Take a risk, make a change and experience a new adventure while further developing your career. To live and work in a National Park is a once in a lifetime opportunity. Our team is a network of empowered individuals with a strong sense of themselves and the hospitality industry. Work hard, play hard and receive extraordinary benefits including subsidized onsite accommodations, which make saving money very easy to manage. Join our Fairmont family today!

Job Description

At Fairmont Hotels & Resorts, our Marketing professionals are ambassadors of engaging service and authentically local experiences in destinations of unrivalled beauty. Based on-property at Fairmont Chateau Lake Louise, you’ll have the unique opportunity to live, work, and play in one of the world’s most iconic settings. Embrace your passion for nature with hiking, skiing or snowboarding, biking, and countless other activities in Banff National Park, all while pursuing a fulfilling career in hospitality.

Our team is a network of empowered individuals who bring a strong sense of self and a deep understanding of the hospitality industry. We craft unforgettable experiences for our guests, and we’re seeking a dynamic Marketing Specialist to help tell the story of the resort’s unique offerings—from seasonal activations to wellness and spa experiences. This role blends creative content development, digital marketing, and campaign analytics, ensuring every guest experience is communicated in compelling and meaningful ways. Extraordinary benefits—including subsidized on-site accommodations—make this more than a career; it’s a chance to thrive in a truly remarkable environment.

Contract Type: Permanent

Job Duties Include:

Analytics & Reporting

• Prepare campaign performance reports.
• Conduct social media audits and analyze performance metrics to inform future strategies.
• Support revenue and marketing performance meetings.
• Maintain project tracking tools (Gantt charts, spreadsheets).
• Provide weekly and monthly insights for marketing initiatives.
• Content creation & management.
• Assist the Marketing team on key projects as needed including photo shoots / video shoots, media visitsetc.
• Assist with the creation of high-quality social content that resonates with the target audience and supports the company’s brand and messaging
• Support web content maintenance across CLL.com, Fairmont.com, The Basin, HCM, and other platforms.
• Create and update internal digital and print materials, including signage, guides, and menus.

Marketing & Promotional Initiatives

• Contribute to social media activations and campaigns, monitoring engagement and assisting with content scheduling.
• Contribute to the strategic planning and execution of marketing campaigns, ensuring alignment with corporate and property brand standards.
• Contribute to creative projects that enhance the guest experience and ensure brand consistency across platforms.
• Assist with internal hotel content and projects, including the creation of the annual gala video, Heart of House branding, and other colleague engagement initiatives.

Other Tasks Assigned

• Consistently deliver professional, engaging, and welcoming service.
• Maintain a strong understanding of RPS and EES metrics, contributing to ongoing improvement initiatives.
• Provide office coverage and administrative support as needed.
• Demonstrate flexibility and availability to work weekends and holidays as required.

Qualifications

Your qualifications and experience includes:

• Minimum of 1 yearsexperience in marketing, preferably in hospitality, tourism, or luxury services
• Bachelor’s degree in Marketing, Communications, Hospitality Management, or related field an asset
• Proficiency in photography, videography, and basic graphic design is an asset
• Strong understanding of digital marketing principles and social media platforms
• Experience with web CMS platforms (WordPress, Adobe Experience Manager, HCM)
• Excellent organizational, project management, and communication skills
• Creative and innovative mindset
• Ability to work both independently and collaboratively in a fast‑paced environment

Job Perks & Benefits

• Subsidized staff accommodation provided on-site for full time status employees
• One complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $5/meal)
• Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health (up to $5,000/year), Orthodontics (up to $2,500/year), Fertility Drugs and Gender Affiliation (Lifetime maximum of $10,000) for full time permanent status employees
• Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees
• Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
• Access to the Mountain Explorer Travel Program - Discounted room rates including 50% off all food & beverage at Fairmont Resorts in Banff, Lake Louise, Jasper & Whistler (subject to availability)
• Opportunity to develop your talent and grow within Fairmont Chateau Lake Louise and over 5,000 properties with Accor

Visa Requirements: Must be legally authorized to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

We encourage you to let us know if you require any accommodations through the application or recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: [e-mail]

Our Commitment to Diversity & Inclusion

At Fairmont Chateau Lake Louise, we believe that the strength of our team lies in its diversity. We are committed to fostering an inclusive environment that respects the unique backgrounds, perspectives, and talents of the individual. As an Equal Opportunity Employer, we are dedicated to providing equal access to opportunities. We welcome applications from all qualified candidates.

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