Marketing & Public Relations Coordinator

Fairmont Hotels & Resorts; Fairmont Hot Springs; On-site; CAD 54,000 - 56,000; Full time

Benefits offered by this job

Staff housing

Free meal

Benefits package

Pension plan

Travel discounts

Job summary

Fairmont Banff Springs is seeking a Marketing and Public Relations Coordinator to provide daily administrative support within the Marketing and Public Relations team. The role involves managing website content, guest-facing communications, and social media activity, alongside coordinating photo/video shoots and media programs.

Ideal candidates will have a diploma or degree in Business, Marketing or Communications, strong written/verbal skills, and the ability to handle multiple projects under

Qualifications

• Diploma or degree in Business / Marketing / Communications an asset.
• Excellent written and verbal communication skills; organized and detail-oriented.
• Experience in digital marketing, communications or social media is an asset.

Responsibilities

• Manage content on owned and third-party websites; ensure accuracy and updates.
• Manage content on digital guest-facing communications across the resort.
• Contribute to social media content creation, posting and moderation.
• Assist with planning and execution of photo/video shoots; pre/postproduction.

Skills

Content management

Social media

Content creation

Communication

Project coordination

Education

Diploma or degree in Business / Marketing / Communications

Tools

Adobe Creative Suite

MS Office

CMS

HTML

Job description

Who We Are:

Join the team at Fairmont Banff Springs. Set in one of Western Canada’s most spectacular alpine destinations, Banff offers a unique community of hospitality enthusiasts, outdoor adventure seekers, artists, entertainers, and families alike. It's the perfect work/life combination.

Company Description

Who We Are:

Join the team at Fairmont Banff Springs. Set in one of Western Canada’s most spectacular alpine destinations, Banff offers a unique community of hospitality enthusiasts, outdoor adventure seekers, artists, entertainers, and families alike. It's the perfect work/life combination.

Job Description

The Marketing and Public Relations Coordinator will provide daily administrative support and be a contributing member of the Marketing and Public Relations team at Fairmont Banff Springs.

Competitive Salary:

$54,000-$56,000 gross annually, based on previous experience & education

Job Duties Include

• Manage content on owned and third-party websites ensuring all information and content is accurate, making updates as needed


• Manage content on digital guest-facing communications throughout the resort


• Contribute to running the Fairmont Banff Springs social media accounts through creative content creation, posting and channel moderation


• Assist with the planning and execution of photo/video shoots including pre and postproduction


• Support Public Relations Manager with visiting media programs: reservations and personalized itinerary details, arrange VIP amenities, and co-host media dinners and events when required


• Prepare internal resume documents to communicate event, project and press trip details with operations teams


• Update press rooms, maintain media database and compile press clippings for monthly reports


• Contribute to strategic planning sessions with ideas and research


• Provide regular departmental status updates and circulate communications meeting notes


• Complete individual tasks and projects as part of specific campaign plans


• Other duties as assigned

Qualifications

• Diploma or degree in Business / Marketing / Communications an asset


• Excellent written and verbal communication skills, highly organized, detail-oriented, a

team player

• Highly motivated self-starter capable of delivering on a diverse range of projects, often

involving tight deadlines and competing priorities

• Knowledge in Adobe Creative Suite, MS Office (Word, Excel, PowerPoint), CMS and

HTML an asset

• Proven organizational planning and project management skills


• Ability to work well under pressure and manage priorities


• Experience in digital marketing, communications or social media an asset

Job Perks & Benefits

• Subsidized staff accommodation provided on-site for full time status employees


• One complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $8/meal)


• Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like Mental Health, Orthodontics, Fertility Drugs and Gender Affir mation for full time permanent status employees


• Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees


• Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide


• Access to the Mountain Explorer Travel Program – exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Fairmont Resorts in Lake Louise, Jasper & Whistler


• Discounts while using our resort’s Food & Beverage Outlets, Fitness Centre, Spa and Fairmont Banff Springs Golf Courses

Visa Requirements

Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.