Consumables Associate — Customer Service & Stock Specialist

Walmart Canada; Ottawa; On-site; CAD 21,000 - 29,000; Full time

Job summary

Walmart Canada is seeking a Consumables Associate to join our team in Ottawa (Stittsville area). This role supports high-volume operations, helping customers, stocking merchandise, and maintaining clean, safe backrooms and sales floors.

You will participate in product displays, pricing, and ensuring smooth merchandise flow from backroom to floor. As a frontline associate, you will resolve customer questions, promote products, and escalate issues to management when needed.

Qualifications

• Age – 16 or older.

Responsibilities

• Greets all customers in a polite and friendly manner.
• Assists customers by promoting products/services, locating merchandise and making purchase decisions.
• Resolves customer issues and refers concerns to management where appropriate.
• Maintains salesfloor presentation by stocking and rotating merchandise, removing damaged or out-of-date goods, setting up and maintaining product displays, signing and pricing merchandise.
• Ensures proper handling of claims and returns, secures merchandise, identifies high shrink items and maintains a safe work environment as per Company policies and procedures.
• Receives and stocks merchandise, utilizes equipment appropriately, administers required paperwork, logs and other documentation.
• Refers appropriate service and transactional items to a Customer Service Manager as required.
• Stocks merchandise/picks, Downstocks if applicable . Applies product protection when required. Sets and completes modulars, including flex modulars and sets new shelf caps.

Job description

Walmart Canada is seeking a Consumables Associate to join our team in Ottawa (Stittsville area). This role supports high-volume operations, helping customers, stocking merchandise, and maintaining clean, safe backrooms and sales floors.

You will participate in product displays, pricing, and ensuring smooth merchandise flow from backroom to floor. As a frontline associate, you will resolve customer questions, promote products, and escalate issues to management when needed.