Configuration Analyst, Group Benefits

ia; Quebec; On-site; CAD 55,000 - 74,000; Full time

Job summary

iA Financial Group in Canada is seeking a Configuration Analyst, Group Benefits to support the implementation, modification, and administration of group insurance plans, ensuring data accuracy, process quality, and compliance with client agreements.

You will excel with strong analytic skills, attention to detail, and the ability to prioritize multiple files, while collaborating with English- and French-speaking colleagues across Quebec and nationwide.

Qualifications

• Strong analytical skills and attention to detail.
• Ability to prioritize work and manage multiple files.
• High degree of accuracy in administrative and technical tasks.
• Strong organizational skills and autonomy.
• College diploma with 3–4 years of relevant experience.
• Excel (intermediate to advanced).
• Experience in a technical environment or in group insurance is a plus.
• Intermediate English proficiency; bilingual collaboration across Canada.
• Good command of French for collaboration with French-speaking colleagues and clients in Quebec.

Responsibilities

• Participate in the preparation and implementation of new group insurance contracts with stakeholders.
• Analyze final quotations and configure systems to meet client requirements.
• Set up new groups and implement changes to existing plans.
• Analyze and validate data upload files ensuring data integrity.
• Manage requests via the team mailbox, researching, following up, resolving or escalating as needed.
• Contribute to special projects and perform administrative tasks to support the team.

Skills

Analytical skills

Attention to detail

Prioritization

Organizational skills

Autonomy

English proficiency (intermediate)

French language proficiency (good)

Experience in technical environment or

Education

College diploma

Tools

Excel (intermediate to advanced)

Job description

Configuration Analyst, Group Benefits

Build the future with us

Are you driven by customer service and continuous process improvement? Do you want to contribute to an organization whose purpose is to help clients feel confident and secure about their future? As a Configuration Analyst, Group Benefits , you will play a key role in the implementation, modification, and administration of group insurance plans by ensuring data accuracy, process quality, and compliance with agreements made with our clients.

This position offers an excellent opportunity to showcase your attention to detail, analytical mindset, and organizational skills within a caring and trusted organization. Here, people and their development are at the heart of everything we do, creating an environment that fosters collaboration and innovation.

What you will accomplish with us

• Participate in the preparation and implementation of new group insurance contracts in collaboration with various stakeholders


• Analyze final quotations and configure systems to meet client requirements


• Set up new groups and implement changes to existing plans


• Analyze and validate data upload files while ensuring data integrity


• Manage requests received through the team's shared mailbox by conducting research, providing follow-ups, resolving issues, or escalating matters as required


• Participate in special projects and perform various administrative tasks that contribute to the team's overall success

What will help you succeed in this role

• Is recognized for strong analytical skills and attention to detail


• Excels at prioritizing work and managing multiple files simultaneously


• Demonstrates a high degree of accuracy in both administrative and technical tasks


• Is known for strong organizational skills and autonomy


• Holds a college diploma and has 3 to 4 years of relevant experience in a similar role


• Has intermediate to advanced proficiency in Excel


• Has experience in a technical environment or in group insurance, which would be a significant asset


• Has an intermediate level of English proficiency, as the team operates nationally across Canada. The successful candidate will be required to participate in team meetings, collaborate with English-speaking colleagues, review documentation, and handle requests in English on a regular basis


• Has a good command of French, both spoken and written, as the successful candidate will collaborate with French-speaking colleagues and support clients across Quebec

Why you'll love working with us

• A work environment where learning and development are combined with a shared pursuit of excellence


• A healthy, safe, equitable, and inclusive workplace where everyone can grow and reach their full potential


• The opportunity to work in a hybrid environment supported by flexibility and access to inspiring, innovative workspaces

Competitive benefits, including flexible group insurance coverage, a competitive pension plan, an employee share purchase plan, vacation and wellness days, telemedicine services, an employee and family assistance program, an ergonomic furniture program, performance bonuses, discounts on iA products, and much more

The typical hiring range for this position is CAD $55,375 to $74,411 per year . The offered base salary may vary depending on knowledge, skills, experience, and internal equity considerations. At iA, we are committed to maintaining a fair, equitable, and market-based compensation structure. Our market data is reviewed annually to reflect current market conditions.

Location(s) Quebec / 1080, Grande Allee West

Other Possible Location(s) Montreal / 1981 McGill College Avenue Toronto / 26 Wellington Street East

Company iA Financial Group

Company Overview

iA Financial Group* is the strength of a company with a human side, with its over 8,000 employees. Together, we have earned the trust of our more than four million clients and 25,000 advisors who have chosen us for their insurance, savings, and wealth management.

With over $200 billion in assets and half a billion invested in technological innovation, we're a key player in the financial services industry in Canada and the United States. The secret to our success? Investing in you, one person at a time. Because, for over 125 years, we have believed that it's by supporting our employees and surrounding ourselves with the most reputable leaders in the industry, we will continue to innovate.

At iA, we're invested in you.

* iA Financial group includes the following entities: iA Services financ