Configuration Analyst, Group Benefits

iA Financial Group; Quebec; On-site; CAD 55,000 - 74,000; Full time

Benefits offered by this job

Group insurance

Pension plan

Employee stock purchase plan

Vacation days

Wellness days

Telemedicine

Employee assistance program

Ergonomic furniture

Performance bonuses

Discounts on iA products

Job summary

iA Financial Group is hiring a Configuration Analyst, Group Benefits in Canada. You will implement, modify, and administer group insurance plans, ensuring data accuracy, process quality, and compliance with client agreements.

The role emphasizes attention to detail and collaboration across teams in a hybrid environment. The position supports national operations with bilingual requirements (English/French) and offers competitive benefits, pension, and flexible work arrangements.

Qualifications

• Requires college diploma and 3–4 years of relevant experience.
• Experience in a technical environment or in group insurance is an asset.
• Intermediate level English; good command of French for cross-team collaboration.

Responsibilities

• Participate in preparation and implementation of new group insurance contracts with stakeholders.
• Analyze final quotations and configure systems to meet client requirements.
• Set up new groups and implement changes to existing plans.
• Analyze and validate data upload files while ensuring data integrity.
• Manage requests through the team mailbox with research, follow-ups, and escalation as needed.
• Participate in special projects and perform administrative tasks supporting the team.

Skills

Analytical skills

Attention to detail

Prioritization

Multitasking

Accuracy

Organizational skills

Excel proficiency

English communication

French communication

Education

College diploma

Tools

Excel

Job description

Configuration Analyst, Group Benefits

Build the future with us

Are you driven by customer service and continuous process improvement? Do you want to contribute to an organization whose purpose is to help clients feel confident and secure about their future? As a Configuration Analyst, Group Benefits, you will play a key role in the implementation, modification, and administration of group insurance plans by ensuring data accuracy, process quality, and compliance with agreements made with our clients.

This position offers an excellent opportunity to showcase your attention to detail, analytical mindset, and organizational skills within a caring and trusted organization. Here, people and their development are at the heart of everything we do, creating an environment that fosters collaboration and innovation.

What you will accomplish with us

As a Configuration Analyst, Group Benefits, you will be at the core of our mission. Key responsibilities include:

• Participate in the preparation and implementation of new group insurance contracts in collaboration with various stakeholders
• Analyze final quotations and configure systems to meet client requirements
• Set up new groups and implement changes to existing plans
• Analyze and validate data upload files while ensuring data integrity
• Manage requests received through the team's shared mailbox by conducting research, providing follow-ups, resolving issues, or escalating matters as required
• Participate in special projects and perform various administrative tasks that contribute to the team's overall success

What will help you succeed in this role

We are looking for someone who:

• Is recognized for strong analytical skills and attention to detail
• Excels at prioritizing work and managing multiple files simultaneously
• Demonstrates a high degree of accuracy in both administrative and technical tasks
• Is known for strong organizational skills and autonomy
• Holds a college diploma and has 3 to 4 years of relevant experience in a similar role
• Has intermediate to advanced proficiency in Excel
• Has experience in a technical environment or in group insurance, which would be a significant asset
• Has an intermediate level of English proficiency, as the team operates nationally across Canada. The successful candidate will be required to participate in team meetings, collaborate with English-speaking colleagues, review documentation, and handle requests in English on a regular basis
• Has a good command of French, both spoken and written, as the successful candidate will collaborate with French-speaking colleagues and support clients across Quebec

Why you'll love working with us

• A work environment where learning and development are combined with a shared pursuit of excellence
• A healthy, safe, equitable, and inclusive workplace where everyone can grow and reach their full potential
• The opportunity to work in a hybrid environment supported by flexibility and access to inspiring, innovative workspaces
• Competitive benefits, including flexible group insurance coverage, a competitive pension plan, an employee share purchase plan, vacation and wellness days, telemedicine services, an employee and family assistance program, an ergonomic furniture program, performance bonuses, discounts on iA products, and much more

At iA, we believe in potential and value diverse experiences. If this role inspires you, we encourage you to apply. Your place may be with us, and we would love the opportunity to get to know you.

The typical hiring range for this position is CAD $55,375 to $74,411 per year. The offered base salary may vary depending on knowledge, skills, experience, and internal equity considerations. At iA, we are committed to maintaining a fair, equitable, and market-based compensation structure. Our market data is reviewed annually to reflect current market conditions.