concepteur, Expérience d’utilisateur (Canada)

The Home Depot Canada; Toronto; On-site; CAD 62,000 - 70,000; Full time

Job summary

The Home Depot Canada cherche un designer UX/UI passionné pour rejoindre l'équipe Experience Design dans la division e‑Commerce. Vous comprendrez les problématiques métier et techniques et les traduirez en solutions numériques simples et élégantes sur homedepot.ca et l'app mobile.

Le candidat idéal maîtrise la recherche utilisateur, les wireframes et les prototypes et peut collaborer avec Product, IT et d'autres UX pour représenter le point de vue du client.

Qualifications

• Diplôme universitaire/équivalent en domaine connexe ou expérience équivalente.
• 2+ années d'expérience en UX.
• Expérience UX dans un environnement d'entreprise ou de vente au détail.
• Expérience avec des équipes de développement Agile.
• Volonté de prospérer dans un environnement rapide.
• Capacité à initier et à gérer des projets complexes.

Responsibilities

• Créer des expériences utilisateur de bout en bout alignées sur les stratégies commerciales.
• Créer des éléments visuels et produits pour offrir la meilleure expérience possible, en s'appuyant sur la recherche utilisateur et les meilleures pratiques.
• Participer aux activités de développement Agile (planification des sprints, stand-ups, rétrospectives, démonstrations).
• Collaborer avec les analystes UX, les designers, les rédacteurs et les chefs de produit sur scénarios et écrans.
• Respecter les normes de design Home Depot Canada/homedepot.ca en suivant le guide de style numérique.

Skills

Figma

Miro

Playbook UX/User Testing

Analytique

Organisational

Résolution de problèmes

Analyse de données

Gestion de projet et du changement

Education

Diplôme universitaire/équivalent

Job description

Vous aimez aider les autres à réussir et laisser votre marque? Vous éprouvez de la fierté à guider les clients vers les bonnes solutions pour leurs projets? Si, en plus de cela, vous êtes de nature curieuse et souhaitez acquérir de nouvelles connaissances, envisagez de commencer ou de faire progresser votre carrière chez Home Depot.

At The Home Depot Canada we are dedicated to customer service and are on a mission to provide the best interconnected shopping experience to our customers.

The UX/UI Designer will be part of the Experience Design team and e-Commerce division of Home Depot Canada. This person is responsible for understanding complex business, technical and customer problems and translating them into simple and elegant digital solutions – blending research and insights, data and solid intuition. They will also be responsible for creating and designing elements that optimize user interaction and experience on homedepot.ca and the Home Depot mobile application. The ideal candidate will have a creative, yet organized approach to bringing requirements, wireframes and prototypes to life with visual design.

Must be able to clearly communicate vision and know how to balance customer needs and business goals. Success is building strong cross-functional partnerships with Product, IT and other UX team members, and understanding that their seat at the table is to represent the customer’s point of view.

An ideal candidate understands human-centered design, has a passion for making positive change happen and inspiring innovative thinking amongst teammates and stakeholders alike. From a skills perspective, is proficient with the use of UX methodology including research, ideation and prototyping, interaction design, visual design and usability testing. Their portfolio reflects this approach to the work and represents a breadth of experience at different phases of feature and product development.

Key Responsibilities

5% Strategy & Planning

• Craft end-to-end user experiences that align with business strategies

85% Delivery & Execution

• Create visual design & product elements for the best possible experience, taking into consideration user research as well as industry & design best practices
• Participate in Agile development activities including sprint planning, stand-ups, retrospectives and demos
• Collaborate with UX analysts and designers, copywriters, product managers on scenarios, end-to-end experiences, and screen designs
• Adhere to The Home Depot Canada/homedepot.ca design standards by following the digital style guide for all elements, such as buttons, fonts, forms, tables, colors, icons, navigation etc.
• Present UX/UI concepts and designs clearly for feedback, approval and implementation
• Ability to craft visual annotations and functional specifications for development team
• Multitask, prioritize, and manage time efficiently to meet deadlines
• Communicate and collaborate with developers throughout UX process and delivery

5% People

• Provide mentorship/introductions to UX for non-UX associates

Competencies

• Action Oriented: Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
• Collaborates: Building partnerships and working collaboratively with others to meet shared objectives.
• Customer Focus: Building strong customer relationships and delivering user-centric solutions.
• Drives Results: Consistently achieving results, even under tough circumstances.
• Communicates Effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.

Skills

• Figma an asset
• Miro an asset
• Playbook UX/User Testing preferred
• Strong analytical, influential, interpersonal skills
• Organizational skills
• Problem-solving and critical thinking skills
• Data Analysis
• Project and change management

Direct Manager/Direct Reports

Typically reports to Manager, UX or Lead, UX

No direct reports

Location

Onsite M-F

Travel Requirements

Additional minimal travel as required

Physical Requirements

Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.

Working Conditions

Working in an office setting: computer work, camera on virtual meetings, attending meetings in-person

Minimum Education

University/College degree in a related area of study, or equivalent experience

Minimum Years Of Work Experience

2+ years experience in UX

Preferred Qualifications

• 2+ years of UX experience in an Enterprise or retail environment or a degree in related field
• 2+ years of experience working with agile software development teams
• Desire to thrive in a fast-moving environment
• Demonstrated ability to initiate and self-manage complex projects

The pay range for this position is between $62,200.00 - $70,100.00