UX Designer

The Home Depot; Toronto; Hybrid; CAD 55,000 - 85,000; Full time

Benefits offered by this job

Semi-annual bonuses

Benefits

Home Depot stock purchase discount

Merit-based salary increases

Job summary

The Home Depot Canada is seeking a UX/UI Designer to join the Experience Design team within the e-Commerce division. You will translate complex business, technical, and customer problems into elegant digital solutions for homedepot.ca and the Home Depot mobile app, balancing customer needs with business goals.

You will collaborate with Product, IT, and other UX team members, applying human-centered design and UX methodology—from research to prototyping—across multiple product development phases.

Qualifications

• University/College degree in a related area of study, or equivalent experience.
• 2+ years experience in UX.
• 2+ years of UX experience in an Enterprise or retail environment or a degree in related field.

Responsibilities

• Craft end-to-end user experiences aligned with business strategies.
• Create visual design elements for the best possible experience, considering user research and design best practices.
• Participate in Agile development activities including sprint planning, stand-ups, retrospectives and demos.
• Collaborate with UX analysts and designers, copywriters, product managers on scenarios and screen designs.
• Adhere to design standards by following the digital style guide for all elements.
• Present UX/UI concepts and designs for feedback and implementation.
• Mentor non-UX associates.

Skills

UX Design

Collaboration

Analytical skills

Time management

Problem solving

Communication

Education

University/College degree in related area

Tools

Figma

Miro

Playbook UX/User Testing

Data Analysis

Job description

Pay Range: $55,000 - $85,000

At The Home Depot Canada, we want you to feel valued and supported. The pay range you see represents base salary only. In addition, your total rewards may include: semi-annual bonuses tied to business performance; Deferred Profit-Sharing Program to assist with retirement savings; comprehensive paid benefits; a 15% discount on Home Depot stock purchases; and merit-based salary increases. We are committed to recognizing your efforts and supporting your growth with us.

Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects? If you’re also naturally curious and eager to keep learning, consider starting or growing your career with us at The Home Depot.

At The Home Depot Canada we are dedicated to customer service and are on a mission to provide the best interconnected shopping experience to our customers.

The UX/UI Designer will be part of the Experience Design team and e-Commerce division of Home Depot Canada. This person is responsible for understanding complex business, technical and customer problems and translating them into simple and elegant digital solutions – blending research and insights, data and solid intuition. They will also be responsible for creating and designing elements that optimize user interaction and experience on homedepot.ca and the Home Depot mobile application. The ideal candidate will have a creative, yet organized approach to bringing requirements, wireframes and prototypes to life with visual design.

Must be able to clearly communicate vision and know how to balance customer needs and business goals. Success is building strong cross-functional partnerships with Product, IT and other UX team members, and understanding that their seat at the table is to represent the customer’s point of view.

An ideal candidate understands human-centered design, has a passion for making positive change happen and inspiring innovative thinking amongst teammates and stakeholders alike. From a skills perspective, is proficient with the use of UX methodology including research, ideation and prototyping, interaction design, visual design and usability testing. Their portfolio reflects this approach to the work and represents a breadth of experience at different phases of feature and product development.

Key Responsibilities:

5% Strategy & Planning

• Craft end-to-end user experiences that align with business strategies
• Contribute to the continuous improvement of efficient and effective usability processes, documentation and workflow

85% Delivery & Execution

• Create visual design & product elements for the best possible experience, taking into consideration user research as well as industry & design best practices
• Participate in Agile development activities including sprint planning, stand-ups, retrospectives and demos
• Collaborate with UX analysts and designers, copywriters, product managers on scenarios, end-to-end experiences, and screen designs
• Adhere to The Home Depot Canada/homedepot.ca design standards by following the digital style guide for all elements, such as buttons, fonts, forms, tables, colors, icons, navigation etc.
• Present UX/UI concepts and designs clearly for feedback, approval and implementation
• Ability to craft visual annotations and functional specifications for development team
• Multitask, prioritize, and manage time efficiently to meet deadlines
• Communicate and collaborate with developers throughout UX process and delivery

5% People

• Provide mentorship/introductions to UX for non-UX associates

Competencies:

• Action Oriented: Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
• Collaborates: Building partnerships and working collaboratively with others to meet shared objectives.
• Customer Focus: Building strong customer relationships and delivering user-centric solutions.
• Drives Results: Consistently achieving results, even under tough circumstances.
• Communicates Effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.

Skills:

• Figma an asset
• Miro an asset
• Playbook UX/User Testing preferred
• Strong analytical, influential, interpersonal skills
• Organizational skills
• Problem-solving and critical thinking skills
• Data Analysis
• Project and change management

Direct Manager/Direct Reports:

• Typically reports to Manager, UX or Lead, UX
• No direct reports

Location:

• Onsite M-F

Travel Requirements:

• Additional minimal travel as required

Physical Requirements:

• Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.

Working Conditions:

• Working in an office setting: computer work, camera on virtual meetings, attending meetings in-person

Minimum Education:

• University/College degree in a related area of study, or equivalent experience

Minimum Years of Work Experience:

• 2+ years experience in UX

Preferred Qualifications:

• 2+ years of UX experience in an Enterprise or retail environment or a degree in related field
• 2+ years of experience working with agile software development teams
• Desire to thrive in a fast-moving environment
• Demonstrated ability to initiate and self-manage complex projects

In our commitment to efficiency, consistency, and a fair hiring experience for all candidates, The Home Depot Canada uses Artificial Intelligence (AI) technology to assist with the screening and assessment of applicants for this position. This technology is used to quickly and consistently identify candidates whose skills and experience are the strongest match for the role. Our process is designed to ensure human oversight is maintained throughout the selection process.