computer help desk representative - systems

Atlas Chiropractic System; Tillsonburg; On-site; CAD 57,308,000 - 68,770,000; Full time

Benefits offered by this job

Bonus

Free parking

Job summary

Atlas Chiropractic System is seeking a computer help desk representative to support users at our Tillsonburg location. On-site duties include responding to computer issues, researching solutions, and providing user training and support.

The role also involves some software testing tasks and daily collaboration with the team. Requires a college-level diploma (1–2 years) or equivalent, 1–2 years of experience, and strong communication skills.

Qualifications

• College or diploma program 1–2 years or equivalent experience.
• 1 year to less than 2 years of experience in a help desk role.
• Respond to users with computer difficulties and provide training.

Responsibilities

• Respond to users experiencing difficulties with computer systems.
• Consult guides and manuals to research and implement solutions.
• Provide advice and training to users on identified difficulties.

Skills

Customer service

Excellent verbal communication

Excellent written communication

Attention to detail

Team player

Time management

Multitasking

Education

College diploma or certificate (1–2 years)

Tools

Jira

MS Windows

Networking security

Servers

Job description

Job details

computer help desk representative - systems

With some duties as asoftware tester

Posted onSeptember 01, 2026 by Employer details Atlas Chiropractic System

Education: College, CEGEP or other non‑university certificate or diploma from a program of 1 year to 2 years. or equivalent experience. Work setting: Help desk. Tasks: Respond to users experiencing difficulties with computer. Consult user guides, technical manuals and other documents to research and implement solutions. Provide advice and training to users in response to identified difficulties. Provide business systems, network and Internet support to users in response to identified difficulties. Provide customer service. Manage incidents. Computer and technology knowledge: Jira. Networking security. Internet. Servers. Desktop applications. File management software. Security software. Word processing software. Communication software. MS Windows. Conduct software testing. Transportation/travel information: Own transportation. Own vehicle. Work conditions and physical capabilities: Fast‑paced environment. Tight deadlines. Attention to detail. Personal suitability: Accurate. Client focus. Efficient interpersonal skills. Excellent oral communication. Excellent written communication. Initiative. Organized. Team player. Ability to multitask. Time management. Honesty. Employment terms options: Evening. Experience: 1 year to less than 2 years. Employment terms options: Day. Financial benefits: Bonus. Other benefits: Free parking available.

• Location Tillsonburg , ON N4G 1Z5
• Work location On site
• Salary $ 20.00 to $ 24.00 HOUR hourly (To be negotiated) / 40 hours per week
• Terms of employment Permanent employment Full time
• Day, Evening
• Starts as soon as possible
• Benefits:Financial benefits, Other benefits
• vacancies 1 vacancy
• Source Job Bank #3660904

• Tillsonburg, ON

Overview

Languages

English

Education

• College, CEGEP or other non‑university certificate or diploma from a program of 1 year to 2 years
• or equivalent experience

Experience

1 year to less than 2 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

• Help desk

Responsibilities

Tasks

• Respond to users experiencing difficulties with computer
• Consult user guides, technical manuals and other documents to research and implement solutions
• Provide advice and training to users in response to identified difficulties
• Provide business systems, network and Internet support to users in response to identified difficulties
• Provide customer service
• Manage incidents

Experience and specialization

Computer and technology knowledge

• Jira
• Networking security
• Internet
• Servers
• Desktop applications
• File management software
• Security software
• Word processing software
• Communication software
• MS Windows
• Conduct software testing.

Additional information

Transportation/travel information

• Own transportation.
• Own vehicle.

Work conditions and physical capabilities

• Fast‑paced environment.
• Tight deadlines.
• Attention to detail.

Personal suitability

• Accurate.
• Client focus.
• Efficient interpersonal skills.
• Excellent oral communication.
• Excellent written communication.
• Initiative.
• Organized.
• Team player.
• Ability to multitask.
• Time management.
• Honesty.

Benefits

• Financial benefits: Bonus
• Other benefits: Free parking available

Who can apply for this job?

You can apply if you are:

• a Canadian citizen
• a permanent resident of Canada
• a temporary resident of Canada with a valid work permit

Do not apply if you are not authorized to work in Canada. The employer will not respond to your application.

Advertised until

2026-09-15