Computer Hardware Technician

AM/PM Point of Sale Solutions & Service; Regina; On-site; CAD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a Computer Hardware Technician to join their dynamic team. This role offers a unique opportunity to work with a variety of Point-of-Sale products and ATMs, providing exceptional service to customers across diverse retail sectors. The ideal candidate will be technically savvy, self-motivated, and possess strong problem-solving skills. With a commitment to customer satisfaction, you will be part of a company that has been a leader in POS technology for over 35 years, dedicated to supporting local businesses and delivering high-quality solutions. If you're ready to grow your career and make a difference, this is the perfect opportunity for you.

Qualifications

• Valid driver's license and reliable vehicle required.
• Experience with POS, ATMs, and customer service is essential.

Responsibilities

• Provide outstanding customer service and swift break/fix resolutions.
• Execute installation and maintenance projects for POS and ATM equipment.

Skills

Customer Service

Problem Solving

Technical Savvy

Communication Skills

Record Keeping

Education

A+ Certification

Tools

POS Equipment

Networking Devices

ATMs

Job description

Join to apply for the Computer Hardware Technician role at AM/PM Point of Sale Solutions & Service.

Computer Hardware Technician

AM/PM Service is a leader of Point-of-Sale Technology and Services operating for over 35 years. Proudly supporting local businesses in all communities, AM/PM is one of North America’s largest POS Dealers employing over 225 customer service driven team members coast to coast. Partnered with some of the industries most trusted & recognizable brands, AM/PM is seeking amazing individuals to join our team today!

Position Summary
The Computer Hardware Technician will work with our industries most reputable brands. This role will expose you to a wide range of POS products, ATMs and merchant devices offering an incredible learning opportunity working with customers from many different retail sectors. The successful candidate should be a service centric, self-motivated and technically savvy individual. The candidate must have a valid driver's license & own a reliable vehicle. This position requires regular on-call shift work as well as afterhours & weekend availability.

Main Responsibilities

• Provide outstanding customer service
• Provide swift break / fix resolutions on a variety of POS equipment, peripherals, PC’s & networking devices & Automatic Teller Machines (ATMs)
• Execute install, moves, adds, changes (IMAC) projects
• Follow and maintain AM/PM’s work order processes
• Maintain accurate service stock levels
• Adhere to all Service Level Agreements
• Execute tactful & professional communication

Qualifications

• A+ Certification is an asset
• ATM, Self-Check Out & POS experience is an asset
• Possess incredible customer service & communication skills
• Amazing problem solver
• Technically & mechanically savvy
• Incredibly resourceful
• Meticulous record keeper
• Valid driver’s license and a reliable vehicle
• On-site service is required
• Citizen/ permanent resident status

The successful candidate will be required to complete a background check prior to commencing work.

Company Description
AM/PM Service, established in 1987, is a leading Point of Sale (POS) and Service company with a significant presence in both Canada and the USA. Known for its customer-centric approach, the company tailors comprehensive solutions to meet the unique needs of each client, providing end-to-end services covering POS hardware, software, installation, maintenance, and support. AM/PM Service has forged strong partnerships with trusted industry brands, ensuring clients have access to high-quality and reliable POS products. With over three decades of expertise, the company stays at the forefront of technological advancements, delivering state-of-the-art solutions to diverse industries.

Seniority level: Entry level

Employment type: Full-time

Job function: Information Technology

Industries: IT Services and IT Consulting