Compassionate Medical Office Front Desk Specialist

Autism Services; Yorkton; Hybrid; CAD 38,000 - 52,000; Full time

Job summary

Autism Services in Yorkton, Saskatchewan, Canada seeks a medical receptionist to warmly greet patients, manage calls, and schedule appointments to optimize provider time and exam room usage.

You will input patient demographics and insurance data into the electronic health records system, maintain financial records, and uphold patient confidentiality in line with HIPAA. Accuro EMR knowledge is an asset.

Responsibilities

• Welcomes patients and visitors by greeting them, in person or on the telephone.
• Optimizes patients' satisfaction, provider time, and exam room utilization by efficiently scheduling appointments.
• Keeps patient appointments on schedule by notifying provider of patient's late arrival; rescheduling or moving late arriving patients when necessary.
• Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining a clean and presentable front office and reception area.
• Maintains patient accounts by obtaining, recording, and updating patient demographics and insurance information in the electronic health records system.
• Maintains accurate financial records by updating patient financial information; recording and collecting patient charges; providing patients with receipts for payments.
• Helps patients in distress by responding to emergencies.
• Protects patients' rights by maintaining confidentiality of personal and financial information per HIPAA regulations.
• Assists in orientation of new personnel as directed.
• Quickly learns and effectively uses our electronic health records system, Accuro EMR knowledge is an asset.
• Performs all other duties as trained and requested by provider and/or management.

Job description

Autism Services in Yorkton, Saskatchewan, Canada seeks a medical receptionist to warmly greet patients, manage calls, and schedule appointments to optimize provider time and exam room usage.

You will input patient demographics and insurance data into the electronic health records system, maintain financial records, and uphold patient confidentiality in line with HIPAA. Accuro EMR knowledge is an asset.