Compassionate Funeral Services Assistant

S.E. Combined Services of Florida; Kitchener; On-site; CAD 22,000 - 31,000; Full time

Job summary

N/A is seeking a Funeral Services Assistant in Kitchener, Ontario to provide clerical and administrative support for funeral operations. The role includes meeting the general public, answering questions about funeral and cremation services, and assisting on services or ceremonies as requested by management.

Attendance at monthly staff meetings is expected. The responsibilities include setting up for services, preparing documents, assisting with remains, and performing office duties.

Qualifications

• High school diploma or equivalent is required.
• Previous customer service experience preferred.
• Proficiency with MS Office and databases preferred; willingness to learn.

Responsibilities

• Prefers assisting with floral arrangements, setup of services and related items.
• Prepare documents related to services and cremations as directed by management.
• Assist with preparations of remains and operation of crematory as permitted by law.
• Answer phones, operate office equipment, and handle general office duties.
• Run errands for supplies and flowers; assist with visitations and funeral services.
• Drive funeral home vehicles for services and family transportation.
• Ensure refreshments are available where allowed by law.
• Greet client families and provide information and assistance.

Skills

Customer service

MS Office

Communication

Compassion

Education

High school diploma or equivalent

Tools

MS Office suite

Databases

Job description

N/A is seeking a Funeral Services Assistant in Kitchener, Ontario to provide clerical and administrative support for funeral operations. The role includes meeting the general public, answering questions about funeral and cremation services, and assisting on services or ceremonies as requested by management.

Attendance at monthly staff meetings is expected. The responsibilities include setting up for services, preparing documents, assisting with remains, and performing office duties.