Compassionate Funeral Services Assistant

Sci Corp; Burnaby; On-site; CAD 28,000 - 39,000; Full time

Job summary

Sci Corp in Burnaby, BC, is seeking a Funeral Services Assistant to provide clerical and administrative support for funeral operations and client inquiries. You will greet families, coordinate services, assist with arrangements, and help at visitations and ceremonies, while maintaining compassion and professionalism.

This role requires a high school diploma, reliable transportation, and a customer-service mindset. Training is provided, and attendance at monthly staff meetings is expected.

Qualifications

• High school diploma or equivalent.
• Previous customer service and/or sales experience preferred.
• Valid driver's license with an acceptable driving record.
• Knowledge, skills and abilities include compassion, integrity, and strong communication.

Responsibilities

• Prepares for services by arranging floral items, chairs, caskets, urns, photos, and keepsakes.
• Prepares service documents for funerals, cremations, and related tasks.
• Assists with preparation of remains, including dressing and lifting as permitted.
• Manages office duties: answering phones, fax, computer, phones, and payments.
• Runs errands for floral deliveries and supplies.
• Acts as usher and may park cars or handle transportation needs.
• Drives funeral home vehicles for services and family pickups.
• Ensures refreshments are available where lawful.
• Assists at visitations, memorials, and funeral services.
• Greets clients and supports families during services.
• May wash and clean funeral home vehicles.

Skills

Customer service

MS Office

Clear communication

Compassion

Driver's license

Education

High school diploma or equivalent

Tools

MS Office

Databases

Job description

Sci Corp in Burnaby, BC, is seeking a Funeral Services Assistant to provide clerical and administrative support for funeral operations and client inquiries. You will greet families, coordinate services, assist with arrangements, and help at visitations and ceremonies, while maintaining compassion and professionalism.

This role requires a high school diploma, reliable transportation, and a customer-service mindset. Training is provided, and attendance at monthly staff meetings is expected.