Compassionate Funeral Services Assistant

Mount Pleasant Group; Toronto; On-site; CAD 30,000 - 43,000; Full time

Job summary

Mount Pleasant Group in the Greater Toronto Area is seeking a Funeral Services Assistant to support funeral services and ensure families receive compassionate care. The FDA collaborates with Funeral Directors to arrange visitations, services, and transfers, while maintaining presentation of The Funeral Centre's facilities.

The Funeral Services Assistant helps prepare visitation rooms, transports items and remains, maintains facilities and vehicles, and supports inventory and record keeping in a

Qualifications

• Post-secondary certificate or diploma in business, funeral services, or related field.
• At least 1 year of experience in a similar role.
• Ontario G driver's license with clean record.
• Strong verbal and written communication; ability to engage with diverse groups.
• Knowledge of hospitals, cemeteries, crematoria environments is an asset.
• Proficiency in Microsoft Office Suite.

Responsibilities

• Collaborate with Funeral Directors to support visitations, services, burials, cremations, and receptions.
• Provide hands-on assistance during services onsite and at offsite locations with dignity.
• Prepare visitation rooms with furniture, floral tributes, and memorabilia as per family preferences.
• Transport flowers, caskets, and remains in company vehicles for funeral processions.
• Ensure facilities are clean, presentable, and restored before/during/after services.
• Maintain company vehicles, assist with upkeep and routine maintenance.
• Assist with inventory management and seasonal maintenance.
• Safely transfer human remains within the GTA and verify identifications with SOPs.
• Ensure records and documentation meet legal and company standards.
• Perform other duties as assigned by the Manager.

Skills

Communication

Interpersonal skills

Attention to detail

Physical ability

Time management

Education

Post-secondary certificate or diploma in business/funeral services

Tools

MS Office (Excel, PowerPoint, Word, Outlook)

Job description

Mount Pleasant Group in the Greater Toronto Area is seeking a Funeral Services Assistant to support funeral services and ensure families receive compassionate care. The FDA collaborates with Funeral Directors to arrange visitations, services, and transfers, while maintaining presentation of The Funeral Centre's facilities.

The Funeral Services Assistant helps prepare visitation rooms, transports items and remains, maintains facilities and vehicles, and supports inventory and record keeping in a