Compassionate Front Desk Coordinator - Casual

Elim-Village; Surrey; Sur place; CAD 22 000 - 30 000; Temps partiel

Résumé du poste

Elim Village, Surrey, BC, is seeking a casual Receptionist to greet residents, families and staff, manage calls, and provide clerical support to the Community Life team. The role emphasizes patient, empathetic service in a senior-lacensed environment.

The position requires strong communication, organization, and computer skills, with prior experience in reception or customer service considered an asset.

Qualifications

• Post-secondary education in Office or Business Administration preferred.
• Minimum two years of reception, administration or customer service experience.
• Experience in senior living, health care, hospitality or related customer-service environment is an asset.

Responsabilités

• Greet residents, families, visitors and staff warmly.
• Answer calls and direct inquiries appropriately.
• Assist residents and families with questions, requests and concerns with empathy.
• Support visitor sign-in procedures and safety protocols.
• Process payments, guest meal orders, program/event registrations and front desk services.
• Receive and distribute mail, deliveries and correspondence.
• Maintain accurate records, forms and front desk supplies.
• Provide general administrative support to the Community Life team.
• Maintain confidentiality and follow privacy, safety and emergency procedures.
• Keep the reception area organized, welcoming and professional.
• Perform other related duties as assigned.

Connaissances

Telephone etiquette

Communication skills

Organization

Customer service

Teamwork

Formation

Office/Business Administration degree

Outils

Microsoft Office Suite

Description du poste

Elim Village, Surrey, BC, is seeking a casual Receptionist to greet residents, families and staff, manage calls, and provide clerical support to the Community Life team. The role emphasizes patient, empathetic service in a senior-lacensed environment.

The position requires strong communication, organization, and computer skills, with prior experience in reception or customer service considered an asset.