Compassionate Family Service & Sales Counselor

S.E. Combined Services of Florida; Vaughan; Vor Ort; CAD 40.000 - 100.000; Vollzeit

Zusammenfassung

Our associates celebrate lives. We celebrate our associates. S.E.

Combined Services of Florida seeks a Family Service Counselor to serve families with personalized service, generate revenue through pre-need and at-need cemetery arrangements, and be the primary contact for families. Responsibilities include lead generation, building relationships with families, and collaborating with funeral directors and staff to provide high-quality service.

Qualifikationen

• Must be able to pass the Company's internal presentation certification within thirty days of hire.
• Ability to work a number of evenings and or weekends every month
• Ability to drive frequently
• Ability to obtain and maintain an insurance license if required by state/province
• Flexible hours but, at times must have the ability to work up to 12 hours in a day
• Ability to treat others with empathy and respect
• Knowledge of computers and some software
• Customer service skills

Aufgaben

• Lead Generation: prospecting a minimum of 1-2 hours daily, obtaining referrals from families, networking, presenting to families, tracking activity for productivity.
• Build Relationships with Families: respond to inquiries, listen and understand needs, offer solutions, maintain contact for satisfaction, prepare for appointments with professionalism.
• Teamwork: connect services from at need through aftercare, collaborate with funeral directors and staff, review past services, share family concerns with the team.

Kenntnisse

Customer service

Empathy

Communication

Computer skills

Ausbildung

High school diploma or equivalent

1-2 years of college or an equivalent of education and experience

Jobbeschreibung

Our associates celebrate lives. We celebrate our associates. S.E.

Combined Services of Florida seeks a Family Service Counselor to serve families with personalized service, generate revenue through pre-need and at-need cemetery arrangements, and be the primary contact for families. Responsibilities include lead generation, building relationships with families, and collaborating with funeral directors and staff to provide high-quality service.