Community Support Worker II (CSWII - 97.26.01)

Excel Society; Edmonton; On-site; CAD 48,000 - 64,000; Full time

Job summary

Excel Society in Edmonton is hiring a Community Support Worker II (CSWII) to provide direct client care within our residential and community programs. You will work a 4-rotation shift pattern (7am-7pm) and support clients toward their Individual Support Plans, with a focus on safety, dignity, and person-centered service.

Responsibilities include daily client support, documentation, meals planning, housekeeping, and collaboration with guardians and site staff.

Qualifications

• Caring, reliable and person-centered approach.
• Strong communication skills, ASL proficiency preferred.
• First Aid-CPR Level C is mandatory.
• Police information check with vulnerable sector is mandatory.
• Willingness to follow established policies and procedures.
• Flexibility to work days/evenings/weekends.
• Experience in disability or human services is an asset.

Responsibilities

• Daily supporting clients to work towards individual goals and measurable outcomes.
• Performing shift handovers and administering medications on time.
• Maintaining a clean, safe, and comfortable environment for clients.
• Interacting with guardians and site staff; documenting care activities.
• Planning meals and completing weekly and monthly documentation.
• Carrying out daily household duties and client care tasks.

Skills

Caring approach

Communication skills

ASL proficiency

First Aid CPR Level C

Vulnerable sector police check

Flexibility (shifts)

Disability/human services experience

Job description

Community Support Worker II (CSWII - 97.26.01)

Job Category: Community Services

Requisition Number: COMMU001586

• Posted : October 30, 2026
• Full-Time
• On-site

Locations

Showing 1 location

Excel Society
10216 124th St NW
Edmonton, AB T5N, CAN

Description

Hours of Work : 4 rotational shifts 7a-7p (Average of 84 hrs. biweekly) (CSWII- CR97)

The job responsibilities are as follows:

• Daily supporting clients to work towards their Individual Support Plan - client goals and identified measurable outcomes.
• Performing a thorough and complete shift exchange with previous shift.
• Using Catalyst system while administering medications to clients on time and checking/receiving medication that arrive while on shift.
• Maintaining a clean, safe, and comfortable environment for clients.
• Making Guardians feel welcome into the client’s residences and communicating/interacting with guardians of clients as directed by the site supervisor.
• Supporting client’s care needs such as: hygiene, dressing, making beds, toileting, etc.
• Assisting and monitoring clients through the entire shift.
• Completing, reading, and maintaining all required documentation.
• Planning for, preparing, and documenting meals and snacks for clients.
• Performing other administrative duties such as weekly confirmations, order money, end of the month client service updates, send in occupancy reports, and any other assigned tasks.
• Performing daily and weekly household duties such as: dusting, washing walls, vacuuming, cleaning, laundry, washing windows, shovelling snow, cleaning bathrooms, washing dishes, etc. ensuring a safe and comfortable environment for clients.

What You Bring:

• A caring, reliable, and person-centered approach
• Strong communication skills – ASL proficiency is highly preferred
• Valid First Aid-CPR Level C Certificate is a mandate.
• Valid police information check with vulnerable sector is mandate.
• Willingness to follow established policies, procedures, and support plans
• Flexibility to work a variety of shifts (days/evenings/weekends)
• Previous experience in disability services or human services is an asset
• Supportive and inclusive work culture
• Ongoing training and professional development
• Meaningful work that makes a daily difference
• Opportunities to grow your career in a respected, community-focused organization