Community Support Team Leader

Placements24; Kimberley; Hybrid; CAD 26,000 - 36,000; Full time

Benefits offered by this job

Career growth opportunities

Leadership role

Supportive team culture

Job summary

Placements24 is seeking an inspiring Community Support Team Leader to guide a dedicated team delivering essential care services in Kimberley. You will oversee day-to-day operations, mentor staff, and ensure compassionate, client-centred support tailored to individual needs.

The role emphasizes strong communication, problem-solving, and teamwork. You will develop care plans, maintain accurate records, liaise with families and external partners, and respond effectively to emergencies.

Qualifications

• A relevant qualification in Community Services, Social Work, or a related field.
• Proven leadership or supervisory experience in a caregiving context.
• Strong communication and organisational skills with a client-centred approach.

Responsibilities

• Lead and manage a team of community support workers, assigning tasks and monitoring performance.
• Oversee delivery of high-quality care and support in line with policies and client needs.
• Provide coaching and support to team members, addressing challenges as they arise.

Skills

Leadership

Communication

Empathy

Organisational skills

Problem-solving

Record-keeping

Education

Relevant qualification in Community Services, Social Work, or related field

Tools

MS Office

CRM systems

Job description

About the Role

Our client is seeking an inspiring Community Support Team Leader to guide their dedicated team in providing essential services within Kimberley, Northern Cape . This role involves overseeing the day-to-day operations of a community support team, ensuring compassionate and effective assistance is delivered to individuals requiring care. You will provide leadership, training, and support to your team members, fostering a positive and professional working environment. The ideal candidate is organised, empathetic, and possesses strong communication and problem-solving skills, with a genuine commitment to enhancing the lives of those in the community. This is an excellent opportunity to make a significant contribution within a supportive organisation.

Key Responsibilities

• Lead and manage a team of community support workers, assigning tasks and monitoring performance.
• Ensure the delivery of high-quality care and support services according to organisational policies and client needs.
• Provide direct support and guidance to team members, addressing any challenges or issues that arise.
• Conduct regular team meetings to discuss client progress, share information, and plan activities.
• Oversee the development and implementation of individualised support plans for clients.
• Maintain accurate client records and ensure compliance with documentation standards.
• Liaise with families, external agencies, and healthcare providers to coordinate support.
• Facilitate training and professional development for team members.
• Promote a positive and supportive team culture focused on client well-being.
• Respond to emergencies and manage incidents effectively.

Requirements

• A relevant qualification in Community Services, Social Work, or a related field.
• Minimum of 4 years of experience in community support or a similar caregiving role.
• Proven experience in a leadership or supervisory capacity is essential.
• Strong understanding of client-centred care principles and best practices in support services.
• Excellent communication, interpersonal, and organisational skills.
• Ability to motivate and lead a team effectively.
• Proficiency in record-keeping and basic computer skills.
• Knowledge of local resources and support services in Kimberley, Northern Cape .
• A compassionate and patient demeanour.
• Ability to work independently and as part of a team.

Benefits

This position offers a competitive salary, opportunities for professional growth, and the chance to lead a dedicated team making a real difference in the Kimberley community.