Community Support Practitioner - FT

Resicare Society of Calgary; Calgary; Hybrid; CAD 95,000 - 112,000; Full time

Benefits offered by this job

Benefits package

Hybrid work options

Flexible work schedules

Job summary

WCB-Alberta in Calgary seeks a Special Investigator for the Investigations Unit. The role requires enforcing the Workers’ Compensation Act, conducting complex investigations, and interviewing diverse stakeholders to gather evidence for claim adjudication.

You will collaborate with law enforcement and may testify in court. Ideal candidates have deep law enforcement experience, knowledge of provincial acts, excellent writing and analytical skills, and must qualify as a Peace Officer.

Qualifications

• Minimum 20 years of progressive law enforcement experience.
• Knowledge of trial/courtroom procedures, the Criminal Code of Canada, and the Canada Evidence Act.
• Knowledge of the Workers’ Compensation Act, the Protection of Privacy Act, and the Access to Information Act.
• Excellent investigative, interviewing, writing, analytical and communication skills.
• Must be able to qualify for Peace Officer status without further training.
• Must possess a valid Alberta Driver’s License.

Responsibilities

• Enforce the Workers’ Compensation Act and related regulations while acting within the scope of employment with WCB-Alberta.
• Exercise limited Criminal Code authority to obtain, serve, and execute court documents related to WCB investigations involving forgery, fraud, or theft.
• Operate as a Peace Officer throughout Alberta, subject to Peace Officer Program policies and only while employed or engaged by WCB-Alberta.
• Review and assess fraud tips and referrals related to allegations of system abuse, conduct preliminary analysis of claim files, and determine appropriate investigative actions.
• Plan and manage complex investigations using a variety of investigative tools.
• Conduct interviews with workers, employers, service providers, medical professionals, and other relevant parties to gather and verify evidence.
• Obtain, preserve, and evaluate evidence related to potential system abuse.
• Provide investigative guidance and recommendations to claim owners to support accurate claim adjudication and decision-making.
• Prepare clear, objective, and detailed investigative reports, court briefs, production orders, and other documentation for claim files and legal proceedings.
• Collaborate with law enforcement agencies, Crown Prosecutors, and internal customers, including providing testimony in court and supporting criminal prosecutions when required.

Skills

Investigation

Interviewing

Analysis

Communication

Writing

Peace Officer status

Driver's license

Job description

As an equal opportunity employer, we are looking to build a diverse workforce that reflects the diversity of our clients and the customers we serve. Learn more about working for WCB atCareers - WCB Alberta

Job Title:

Special Investigator
Investigations Unit

Job Type:

Permanent / Full time

People are at the heart of everything we do!

As an equal opportunity employer, we are looking to build a diverse workforce that reflects the diversity of our clients and the customers we serve. You'll play an important role in making a difference that creates a safer, healthier and stronger Alberta by putting people first. We work together every day to help minimize the impact of workplace injuries and illnesses on Alberta workers and employers.

As the independent operator and administrator of the province’s Workers’ Compensation Act, WCB-Alberta provides protection for over two million workers and nearly 200,000 Alberta employers. Our employees are inspired to make a positive impact on the lives of injured workers and businesses throughout the province.

How you’ll make a difference:

An exciting and challenging opportunity exists in Investigations Unit in the Calgary Office. Your success in this role will be dependent upon highly developed investigation, interviewing, analytical and communication skills

Your responsibilities:

• Enforce the Workers’ Compensation Act and related regulations while acting within the scope of employment with WCB-Alberta.
• Exercise limited Criminal Code authority to obtain, serve, and execute court documents related to WCB investigations involving forgery, fraud, or theft.
• Operate as a Peace Officer throughout Alberta, subject to Peace Officer Program policies and only while employed or engaged by WCB-Alberta.
• Review and assess fraud tips and referrals related to allegations of system abuse, conduct preliminary analysis of claim files, and determine appropriate investigative actions.
• Plan and manage complex investigations using a variety of investigative tools.
• Conduct interviews with workers, employers, service providers, medical professionals, and other relevant parties to gather and verify evidence.
• Obtain, preserve, and evaluate evidence related to potential system abuse.
• Provide investigative guidance and recommendations to claim owners to support accurate claim adjudication and decision-making.
• Prepare clear, objective, and detailed investigative reports, court briefs, production orders, and other documentation for claim files and legal proceedings.
• Collaborate with law enforcement agencies, Crown Prosecutors, and internal customers, including providing testimony in court and supporting criminal prosecutions when required.

Your experience and skills:

• A minimum of 20 years’ progressive experience in law enforcement with a recognized police agency.
• Knowledge of trial/courtroom procedures, the Criminal Code of Canada, and the Canada Evidence Act.
• Knowledge of the Workers’ Compensation Act, the Protection of Privacy Act, andthe Access to Information Act.
• Excellent investigative, interviewing, writing, analytical and communication skills.
• Must be able to qualify for Peace Officer status without further training.
• Must possess a valid Alberta Driver’s License.

What we offer:

We offer a competitive salary, a comprehensive benefits package, flexible work schedules and hybrid work opportunities (combination of work from physical office and primary home residence) that foster a healthy work-life balance. Take the next great step in your career and help us change lives. For more information, please see our Employee Handbook

Salary: $94,909.00 to$111,641.00 per annum (Salary Grade 12)

The successful candidate must reside in Alberta and be able to work in person from our Calgary office as required. Some travel and overnight stays may be required. Final candidates are required to undergo a security clearance and credit check as a condition of employment.

We are committed to providing equal opportunity to all qualified persons, without regard to race, colour, religion or national origin, gender (or gender identity or expression), age, sexual orientation, physical or mental disability. Equal opportunity is provided in employment, promotions and wages.

Closing Date:

October 23, 2026

We thank all applicants for their interest; however, only candidates selected for a skills assessment, pre-interview video, and/or interview will be contacted.