Team Lead/Senior Investigator

Government of Alberta; Edmonton; Hybrid; CAD 82,000 - 108,000; Full time

Benefits offered by this job

Positive workplace culture and work‑lï

Job summary

Government of Alberta is hiring a Team Lead/Senior Investigator in Edmonton. You will manage an province-wide investigative group, supervise staff, and review cases involving alleged misuse of program benefits. The role requires leadership, strong communication, and the ability to de‑escalate high-pressure situations.

The position is permanent full-time, 36.25 hours per week, with travel required. Candidates must have a university degree and be eligible for Commissioner of Oaths and Alberta

Qualifications

• A university degree in a related field and at least four years of recent, related experience is required.
• Demonstrated leadership or supervisory experience mentoring individuals is required.
• You must be eligible and able to obtain Commissioner of Oaths and Alberta Peace Officer appointments.
• Must possess a valid Alberta operator’s license and a reliable vehicle as travel is required.

Responsibilities

• Supervise the province-wide investigative group.
• Manage investigations into alleged misuse of program benefits and review evidence to evaluate prosecutions.
• Carry a caseload and perform complex investigations including internal matters.
• Provide leadership directions and translate organizational needs into staff actions.
• Consult with stakeholders to improve information exchange and process improvements.
• Demonstrate strong communication, problem solving, and professional conduct in challenging situations.

Skills

Communication skills

Conflict resolution

Structured interviews

Organizational skills

Leadership

De-escalation

Education

University degree in a related field

Job description

Job Information

• Job Title: Team Lead/Senior Investigator
• Ministry: Assisted Living and Social Services
• Location: Edmonton
• Full or Part-Time: Full Time
• Hours of Work: 36.25 hours per week
• Permanent/Temporary/Wage: Permanent
• Scope: Open
• Closing Date: October 20, 2026
• Classification: Program Services 4 (024PSA)
• Salary: $3,148.20 to $4,126.82 bi-weekly ($82,168 to $107,710 / year)

The Ministry of Assisted Living and Social Services provides supports for families and communities, and helps Albertans access disability services, financial supports, services for the homeless, Continuing Care and other social-based programs. The ministry supports Albertans through a person-centred, integrated service delivery model that recognizes the unique circumstances, experiences and strengths of individuals and families. For more information about Assisted Living and Social Services, visit our website: https://www.alberta.ca/assisted-living-and-social-services.

Employment and Financial Services (EFS) Division is responsible for policy and legislative development and delivery of employment and income services including contracted employment services, career resources, and Assured Income for the Severely Handicapped (AISH), Alberta Disability Assistance Program (ADAP), Income Support and Child Support Services (CSS).

Role Responsibilities

Reporting to the Manager of the Investigation Unit and working in collaboration with the Manager of Program Integrity and Fraud Awareness, the Team Lead/Senior Investigator manages and participates in the work of the province wide investigative group.

In this role, the Team Lead has the opportunity to supervise staff that have been assigned investigations related to alleged misuse of abuse of program benefits, and review evidence to evaluate and decide on a criminal prosecution. You may yourself carry a caseload and perform complex investigations, including internal investigations on Seniors, Community and Social Services staff.

As a member of the unit 's leadership team, you will provide directions on the implementation of goals and strategies and help build an effective team. You will also translate broad organizational needs into meaningful, functional actions taken by staff.

This role provides the opportunity to consult, collaborate, and build relationships with stakeholders, both internally and externally. This will improve the exchange of information on trends and process improvements. Due to the nature of investigations, interactions with suspects, witnesses, and program clients can be challenging. At times it can be adversarial, therefore well-developed skills in communication, problem solving, and professional conduct are very important for success in the role.

As a team lead senior investigator, you will be playing a significant role in establishing and maintaining a work environment that is conductive to employee satisfaction and productivity. The ability to de-escalate confrontational situations will be a key attribute of the role.

To be successful in this role, the candidate must possess the following:

• Exceptional written and verbal communication skills.
• Demonstrated conflict resolution and decision-making experience.
• Experience and training with structured interviews and strong organizational skills.
• Ability to respond to priorities under short timelines and contribute to constructive leadership outcomes.

Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.

As a Team Lead, in addition to your education and experience, you will demonstrate well-honed competencies in the following areas:

• Agility - Demonstrated ability to manage and adapt to change. Ability to manage human, financial, and physical resources within an operating environment.
• Drive for Results - Leadership skills, including demonstrated ability and comfort with decision making responsibilities, coaching and teaching, and the ability to inspire and build confidence in others.
• Develop Self and Others - Proven ability to foster partnerships and to achieve organizational goals within an organization.
• Build Collaborative Environments - Strong track record in establishing and maintaining effective working relationships with internal and external stakeholders.
• Develop Networks - Ability to foster a climate of cooperation amongst, and build solid relationships with public agencies, government, committees and other partners.
• Systems Thinking - Effective leadership abilities combined with a strong commitment to operating within a team environment and the ability to motivate and inspire others to achieve common goals.
• Creative Problem Solving - Excellent analytical and decision-making skills

Qualifications

A university degree in a related field and at least four years of recent, related experience is required. Demonstrated leadership or supervisory experience mentoring individuals is required.

You must be eligible and able to obtain Commissioner of Oaths and Alberta Peace Officer appointments.

Must possess a valid Alberta operator’s license and a reliable vehicle as travel is required.

Assets:

• Law Enforcement Experience
  • Preparing Judicial Authorizations
  • Completing Disclosure
  • Testifying in Court
• IS and/or AISH Program Experience
• Knowledge of the following legislation policies:
  • Income Employment Supports Act and Regulations (IS)
  • Assured Income for the Severely Handicap and Regulations (AISH)
  • Persons with Developmental Disabilities (PDD)
  • Family Support for Children with Disabilities (FSCD)
  • Emergency Management Act
  • Criminal Code of Canada

A cover letter must accompany your application and should clearly demonstrate how your education and experience relate to the requirements of the role.

This is a permanent full-time position based in Edmonton; 36.25 hours per week, Monday to Friday.

The final candidate will be required to undergo a comprehensive security screening prior to employment.

Candidates must be eligible to work in Canada and live in Alberta.

Any costs associated with obtaining the required documents/checks as noted or interview travel expenses, will be the responsibility of the candidate. Out-of-province applicants can obtain the required documents/checks from the province they currently reside in.

Links and information on what we have to offer:

• Positive workplace culture and work-life balance