Community Safety Officers

City of Nanaimo; Nanaimo; On-site; CAD 61,000 - 64,000; Full time

Job summary

The City of Nanaimo is seeking permanent full-time Community Safety Officers. They will conduct day and night patrols, including bike patrols, to respond to concerns about public disorder, homelessness and safety in the downtown area.

The role emphasizes liaison with the business community and first responders. Applicants should have Grade 12, Bylaw Compliance skills, and a minimum of 2 years’ experience in municipal enforcement or crisis outreach.

Qualifications

• Applicants must have Grade 12 and Bylaw Compliance, Enforcement and Investigative Skills 1 and 2 from the Justice Institute of BC.
• Minimum 2 years’ experience enforcing municipal bylaws, crisis response and homeless outreach or working with the vulnerable in a municipal setting.
• A WorkSafe BC Intermediate First Aid certification is required.
• An equivalent combination of education and experience may be considered.
• A valid Class 5 BC Driver’s Licence is required.

Responsibilities

• Investigates complaints regarding bylaws and undertakes actions to gain compliance.
• Provides municipal supports and responses to the community and vulnerable citizens.
• Conducts day and nighttime patrols, including bike patrols, with emphasis in the downtown area.
• Liaises with business community, first responders, public safety and service organizations.

Skills

Crisis response

Homeless outreach

Vulnerable population support

Education

Grade 12

Bylaw Compliance, Enforcement and Investigative Skills 1 & 2 (Justice Institute of BC)

WorkSafe BC Intermediate First Aid certificate

Class 5 BC Driver’s Licence

Job description

DiscoverNanaimo - One of the oldest cities on Canada’s west coast, the City of Nanaimo is a growing, livable urban centre that still maintains its historic charm. Situated between the mountains and the ocean on the east coast of Vancouver Island, Nanaimo is a short ferry trip away from Metro Vancouver, and a 90 minute drive from Victoria. Nanaimo is truly an extraordinary community that is home to Vancouver Island University and is rich in parks, recreational, cultural and social amenities.

Community Safety Officers

PERMANENT FULL-TIME (Competition 26-127)

Position Overview The City of Nanaimo is seeking permanent full-time Community Safety Officers. Reporting to the Senior Community Safety Officer, the incumbent investigates complaints from the public, City departments, Council and other government agencies with respect to alleged infractions of the City’s regulatory bylaws and undertakes appropriate action to gain compliance by negotiation, Council or Court actions. This position focuses on providing municipal supports and responses to the community and vulnerable citizens on issues including public disorder, homelessness, addictions and mental health challenges. The Community Safety Officer will conduct highly visible day and nighttime patrols, including bike patrols, throughout the community with emphasis in the downtown area, involving extensive contact and liaison with the business community, first responders, public safety, service organizations and unsheltered citizens.

Qualifications Applicants must have completed Grade 12 and Bylaw Compliance, Enforcement and Investigative Skills 1 and 2 from the Justice Institute of BC, as well as a minimum 2 years’ experience enforcing municipal bylaws, working in crisis response and homeless outreach or working directly with the vulnerable and unsheltered population in a municipal setting. A valid WorkSafe BC Intermediate First Aid certification is required. An equivalent combination of education and experience may be considered. Applicants must possess a valid Class 5 BC Driver’s Licence.

Additional Information This is a CUPE bargaining unit position based on a 40-hour work week, and subject to Article 1(d) - Probationary Period as set out in the Union Collective Agreement. The hourly wage is $44.03, increasing to $46.35 after 60 working days (Jan 2026 Rates). The position follows a rotating schedule of four days on and three days off with 10‑hour shifts. The operation runs from 6:00 a.m. to 6:00 a.m., Sunday through Saturday.

Posting Date Thursday, October 29, 2026

Application Deadline Thursday, November 19, 2026 4:30 p.m.

Contact Information Human Resources City of Nanaimo 2nd Floor, 455 Wallace Street Nanaimo, BC V9R 5J6 Phone: [phone]

The City of Nanaimo is an inclusive employer that values diversity and invites applications from all qualified individuals who are legally entitled to work in Canada. We thank all applicants in advance for their interest; however, only those selected for further consideration will be contacted. If you are shortlisted for the role and need an accommodation within the hiring process, we would be pleased to discuss how best to accommodate your needs.