Community Safety Officers

City of Nanaimo; Nanaimo; Presencial; CAD 61.000 - 64.000; Jornada completa

Descripción de la vacante

The City of Nanaimo is seeking permanent full-time Community Safety Officers to enforce bylaws and assist vulnerable residents. You will conduct visible patrols across the city, engage with the business community, first responders and service organizations to maintain public safety and order.

Applicants should have Grade 12, bylaw training, crisis response experience and a valid BC driver’s licence; a WorkSafe BC First Aid certification is required. This is a CUPE 40-hour week position.

Formación

• Grade 12 completion and bylaw-related training are required.
• Experience enforcing municipal bylaws and crisis outreach is essential.
• First aid training and a valid BC driver’s licence are required.

Responsabilidades

• Investigate complaints regarding municipal bylaws and take action to gain compliance.
• Provide municipal supports to the community and vulnerable citizens.
• Conduct day and night patrols including bike patrols across the city; liaison with responders and businesses.

Conocimientos

Crisis response

Homeless outreach

Public safety liaison

Working with vulnerable populations

Educación

Grade 12

Bylaw Compliance, Enforcement and Investigative Skills 1 & 2 (Justice Institute of BC)

Descripción del empleo

In our journey towards greater diversity, we invite applications from members of equity-seeking communities including racialized and Indigenous persons, women, persons with disabilities, persons of all gender identities, agesand sexual orientations who bring valuethrough their lived experiences.

We strive to provide an inclusive workplace and believe in progressive and barrier-free recruitment for all. If at any time during the application or recruitment process you require additional assistance or an accommodation, please email [e-mail] and we would be pleased to discuss how best to accommodate your needs.

Community Safety Officers

Department: Public Safety

Competition Number: 26-127

Job Summary

The City of Nanaimo is seeking permanent full-time Community Safety Officers. Reporting to the Senior Community Safety Officer, the incumbent investigates complaints from the public, City departments, Council and other government agencies with respect to alleged infractions of the City’s regulatory bylaws and undertakes appropriate action to gain compliance by negotiation, Council or Court actions. This position focuses on providing municipal supports and responses to the community and vulnerable citizens on issues including public disorder, homelessness, addictions and mental health challenges. The Community Safety Officer will conduct highly visible day and nighttime patrols, including bike patrols, throughout the community with emphasis in the downtown area, involving extensive contact and liaison with the business community, first responders, public safety, service organizations and unsheltered citizens.

Duties and Responsibilities

Please see the job description PDF below.

Requirements

Applicants must have completed Grade 12 and Bylaw Compliance, Enforcement and Investigative Skills 1 and 2 from the Justice Institute of BC, as well as a minimum 2 years’ experience enforcing municipal bylaws, working in crisis response and homeless outreach or working directly with the vulnerable and unsheltered population in a municipal setting. A valid WorkSafe BC Intermediate First Aid certification is required. An equivalent combination of education and experience may be considered. Applicants must possess a valid Class 5 BC Driver’s Licence.

Compensation and Benefits

This is a CUPE bargaining unit position based on a 40-hour work week, and subject to Article 1(d) - Probationary Period as set out in the Union Collective Agreement. The hourly wage is $44.03, increasing to $46.35 after 60 working days (Jan 2026 Rates). The position follows a rotating schedule of four days on and three days off with 10-hour shifts. The operation runs from 6:00 a.m. to 6:00 a.m., Sunday through Saturday.

Comments

Shortlisted applicants may be required to undergo a criminal record check and/or a verification of their education credentials.

The City of Nanaimo is an inclusive employer that values diversity and invites applications from all qualified individuals who are legally entitled to work in Canada. We thank all applicants in advance for their interest; however, only those selected for further consideration will be contacted. If you are shortlisted for the role and need an accommodation within the hiring process, we would be pleased to discuss how best to accommodate your needs.

Give feedback on accessibility. Submit your feedback through our online accessibility feedback form . Help us understand barriers people face when accessing City services.

You can attach files to help explain the barrier you faced in the form, like: a video, voice recording or photos. If American Sign Language (ASL) is the best way for you to communicate, upload a video of yourself using ASL into the form.

Please include: what you were trying to access, where the barrier happened, what the barrier was and any recommendations you might have.