Community Residential Manager

Bwalk; Red Deer; Hybrid; CAD 42,000 - 60,000; Full time

Job summary

Bwalk is seeking a capable site coordinator for Canyon Pointe Apartments in Red Deer South, AB. You will be hands-on with cleaning and maintenance, manage suites, and ensure timely rent collection. This on-site role demands flexibility to work evenings and weekends.

The ideal candidate has at least two years in customer service, plus basic computer skills and comfort with web-based programs. Post-secondary education in a related field is an asset.

Qualifications

• 2 years customer service experience required.
• Post-Secondary education in related field is an asset.

Responsibilities

• Collect rent and follow up on defaults.
• Lease and show suites; inspections of vacant and upcoming suites.
• Assist with snow removal, cleaning, and touch-up painting as required.

Skills

Customer service

Multi-tasking

Adaptability

Problem solving

Education

Post-secondary education in related field

Tools

Web-based programs

CRM software

Microsoft Office

Job description

Location:

• Canyon Pointe Apartments (Red Deer South)

Responsibilities:

• Applicant must love people, be versatile, hands-on with cleaning and maintenance tasks and take ownership of the site


• Successful applicants must have a flexible schedule and be available to work evenings and weekends


• Collect rent and follow up on defaults


• Inspections of vacant and upcoming suites


• Lease and show suites


• Annual suite inspections


• Prepare and deliver bank deposits


• Ensure contractors arrive as per scheduled timelines and complete their work per conditions of the contract


• Assist with snow removal, cleaning, and touch‑up painting as required


• Complete other tasks as assigned

Experience and Educational Requirements:

• 2 years customer service experience required


• Post-Secondary education in related field is an asset

Technical Requirements:

• Computer experience is required with web based programs preferred


• Ability to learn and adapt quickly to changing systems and new technology


• Familiarity with technology is an asset

Non-Technical Requirements:

• Strong commitment to providing excellent customer service


• Ability to take responsibility for all actions and decisions and to follow through until a resolution is obtained


• Exceptional problem-solving and decision-making capabilities


• Demonstrates a positive attitude, enthusiasm and assertiveness


• Ability to spend up to eight hours walking, standing, climbing stairs, lifting


• Ability to maneuver or lift up to 10kg with the proper equipment