Community Outreach & Crisis Support Worker

salvationarmyca; Calgary; On-site; CAD 42,000 - 66,000; Full time

Job summary

The Salvation Army in Canada is seeking a Client Support/Case Management professional for a full-time temporary position ending March 31, 2027, with possible extension. Duties include outreach to individuals experiencing homelessness, crisis intervention, and coordinating services with community partners.

Qualifications include a high school diploma, a college diploma in social services, and relevant certifications.

Qualifications

• Completion of high school diploma is required.
• Collegiate diploma in social services is a strong asset.
• Social Work credential must be registered with the applicable body.
• Field experience with marginalized populations is preferred.

Responsibilities

• Develop relationships with homeless individuals through outreach visits.
• Provide emergency/crisis intervention and conflict resolution as needed.
• Engage clients living in public spaces and offer ongoing support.
• Collaborate with community agencies to address client needs and goals.
• Document outreach interactions and client information for reporting.

Skills

Relationship building

Crisis intervention

Outreach & engagement

Problem solving

Communication skills

MS Office proficiency

Education

High school diploma

College Diploma in social services

Social Work diploma/degree (ACSW registered)

Police Check & First Aid certifications

Tools

MS Office 365

Job description

The Salvation Army in Canada is seeking a Client Support/Case Management professional for a full-time temporary position ending March 31, 2027, with possible extension. Duties include outreach to individuals experiencing homelessness, crisis intervention, and coordinating services with community partners.

Qualifications include a high school diploma, a college diploma in social services, and relevant certifications.