Community Manager

Parkbridge Management LP; Innisfil; On-site; CAD 63,000 - 75,000; Full time

Benefits offered by this job

Performance-based incentive plan

Health & dental benefits

Pension plan

Paid time off

Job summary

Parkbridge Lifestyle Communities is seeking a Community Manager in Canada to lead resident services, budgets, and an on-site team of 2–5. You will drive service excellence, protect safety, and build community relations while managing capital plans and payroll processes.

With 3–5 years in hospitality or property management, you will apply strong communication, leadership, and financial acumen. A valid driver’s license and on-site presence are required. Competitive salary and benefits offered.

Qualifications

• 3-5 years of related and relevant experience in hospitality, property management, hotel operations, or a comparable customer-focused environment.
• Demonstrated experience hiring, developing, and performance-managing team members.
• Strong customer service orientation, with the ability to build trust, manage expectations, and resolve issues effectively with residents, partners, and internal stakeholders.
• Excellent communication and interpersonal capabilities, with confidence engaging and collaborating across diverse audiences and levels.
• Sound business judgment supported by analytical thinking, negotiation skills, and a practical, solutions-focused approach to problem solving.
• Solid financial and business acumen, with experience in cost control and operational planning.
• Proficiency in Microsoft Office applications, including Word, Excel, and Outlook.
• Experience with Yardi or comparable property management systems is an asset.
• Highly organized, adaptable, and comfortable operating in a fast-pace environment where no two days are the same; able to step up, problem-solve, and take ownership.
• Valid driver's license required.

Responsibilities

• Deliver a consistently high-quality resident experience through service excellence.
• Build brand credibility through strong on-site presence and resident engagement.
• Maintain a safe, welcoming, and well‑managed environment for residents and team members.
• Conduct regular property walk‑throughs to identify risks, deficiencies, and improvement opportunities.
• Resolve resident concerns promptly and professionally, with a preference for direct engagement.
• Operate with an owner mindset, driving operational efficiency and community performance.
• Maintain strong working relationships with internal partners and external business partners.
• Support company policies and actively participate in regional and organizational initiatives.
• Lead, develop, and support an on‑site team of about 2-5.
• Recruit, onboard, and develop talent in alignment with company standards and values.
• Manage scheduling and labour costs responsibly.
• Foster a collaborative, accountable, and performance-focused work environment.
• Prepare, manage, and monitor annual operating and capital budgets.
• Ensure accurate financial reporting and timely payroll execution.
• Procure goods and services in accordance with company policies and approval frameworks.
• Deliver against annual business, operational, and financial objectives for the community.
• Ensure all operations comply with health, safety, and environmental requirements.
• Maintain facilities in safe operating condition and address hazards proactively.
• Promote safe work practices and ensure appropriate training on procedures and equipment.
• Valid driver's license required.

Skills

Customer service

People leadership

Budgeting

Financial analysis

Communication

Problem solving

Tools

Yardi

MS Office

Job description

About Parkbridge Lifestyle Communities Parkbridge, an operating platform of QuadReal Property Group, is Canada's leader in modular housing and the largest builder, owner, and operator of residential land lease communities in the country. With over 25 years of experience, Parkbridge professionally manages more than 55 communities and 30 resorts across the country. Parkbridge enables Canadians to buy their first home sooner, seniors to downsize, and families to vacation at RV resorts that benefit from activity programs and included amenities.

Visit www.parkbridge.com for more information.

About QuadReal Property Group QuadReal Property Group is a global real estate investment, development and operating company headquartered in Vancouver, British Columbia. Its assets under management are $98.5 billion. From its foundation in Canada as a full-service real estate operating company, QuadReal has expanded its capabilities globally for investments in equity and debt in both the public and private markets. QuadReal invests directly through operating platforms in which it holds an ownership interest and via programmatic partnerships. QuadReal seeks to deliver strong investment returns while creating sustainable environments that bring value to the people and communities it serves. Now and for generations to come. QuadReal: Excellence lives here. www.quadreal.com

Role Description

The Community Manager plays a key role in delivering exceptional experiences across Parkbridge residential land-lease communities. This role is responsible for overseeing community operations, budgeting, planning, and people leadership, while acting as a visible ambassador of the Parkbridge and QuadReal brands. Reporting to the Regional Manager, the Community Manager drives service excellence, financial performance, and strong resident relationships, while supporting continuous improvement and community enhancements.

Responsibilities

• Deliver a consistently high-quality resident experience through service excellence.
• Build brand credibility through strong on-site presence and resident engagement.
• Maintain a safe, welcoming, and well‑managed environment for residents and team members.
• Conduct regular property walk‑throughs to identify risks, deficiencies, and improvement opportunities.
• Resolve resident concerns promptly and professionally, with a preference for direct engagement.
• Operate with an owner mindset, driving operational efficiency and community performance.
• Maintain strong working relationships with internal partners and external business partners.
• Support company policies and actively participate in regional and organizational initiatives.
• Lead, develop, and support an on‑site team of about 2-5.
• Recruit, onboard, and develop talent in alignment with company standards and values.
• Manage scheduling and labour costs responsibly.
• Foster a collaborative, accountable, and performance-focused work environment.
• Prepare, manage, and monitor annual operating and capital budgets.
• Ensure accurate financial reporting and timely payroll execution.
• Procure goods and services in accordance with company policies and approval frameworks.
• Deliver against annual business, operational, and financial objectives for the community.
• Ensure all operations comply with health, safety, and environmental requirements.
• Maintain facilities in safe operating condition and address hazards proactively.
• Promote safe work practices and ensure appropriate training on procedures and equipment.
• Valid driver's license required.

Experience and Qualifications

• 3-5 years of related and relevant experience in hospitality, property management, hotel operations, or a comparable customer-focused environment.
• Demonstrated experience hiring, developing, and performance-managing team members.
• Strong customer service orientation, with the ability to build trust, manage expectations, and resolve issues effectively with residents, partners, and internal stakeholders.
• Excellent communication and interpersonal capabilities, with confidence engaging and collaborating across diverse audiences and levels.
• Sound business judgment supported by analytical thinking, negotiation skills, and a practical, solutions-focused approach to problem solving.
• Solid financial and business acumen, with experience in cost control and operational planning.
• Proficiency in Microsoft Office applications, including Word, Excel, and Outlook.
• Experience with Yardi or comparable property management systems is an asset.
• Highly organized, adaptable, and comfortable operating in a fast-pace environment where no two days are the same; regardless of the challenge, motivated to step up, problem-solve, and take ownership.
• Valid driver's license required.

The expected annualized base salary range for this role is $63,000-75,000.

Benefits

QuadReal offers a competitive total rewards package in addition to the base pay, which may include:

• performance-based incentive plan
• comprehensive health & dental benefits
• pension plan
• paid time off

We value diverse experiences and perspectives.

Even if your skills don’t align 100% with the listed qualifications or salary range, we encourage you to apply – you may be a great fit for this role or others in our community. Applicants may also be considered for alternative positions within the organization where their qualifications and experience align more closely with available opportunities.

We use artificial intelligence (AI) technology - alongside human review - to assist in screening and assessing applicants for this position. Our recruitment team remains involved in all decisions.

Candidates must be legally authorized to work in Canada as the company does not provide work permit sponsorship for this role.

QuadReal Property Group will provide reasonable accommodation at any time throughout the hiring process for applicants with disabilities or for those needing job postings in an alternate format.

If you require accommodation, please advise the Talent Acquisition team member you are working with and include the following: Job posting #, your name and your preferred method of contact.

With community and collaboration at our core, working at Parkbridge is not just a job—it’s an experience! We are committed to delivering vibrant communities that create long-term economic and social value and RV resorts in picturesque locations where vacationers can relax and recharge.

As an operating platform of global real estate company, QuadReal Property Group, when you join Parkbridge you will be working with a dedicated team of passionate individuals across both organizations, united by deeply held values and a commitment to service excellence. Together, we lead our industry through progressive practices, an open-source approach to idea-sharing and a commitment, every day, to Being a Responsible Company.