Community-Focused Receptionist & Cashier (Hybrid Role)

Town of Whitby; Whitby; Hybrid; CAD 38,000 - 52,000; Full time

Job summary

The Town of Whitby is seeking a friendly Receptionist/Cashier, Arenas, to join our Community Services team. You will greet visitors, answer inquiries, and support customers in person, by phone, and online.

You will process admissions and registrations using POS software, sell Town retail items, handle payments, and book permits for recreation facilities. A proactive, service‑oriented mindset is essential to thrive in this role.

Qualifications

• Excellent communication and interpersonal skills.
• Ability to work independently and in a team.
• Strong prioritization and time management under pressure.

Responsibilities

• Dealing effectively with customer complaints and inquiries.
• Processing admissions for Town programs through Point of Sale software.
• Providing information and processing program registrations.
• Selling Town of Whitby retail items.
• Providing information on all Town services and policies.
• Receiving and processing payments for services and admissions.
• Reconciling daily receipts.
• Booking and processing permits for indoor and outdoor recreation facilities and community centres.
• Providing clerical assistance (documentation, filing, record keeping).
• Assisting with other projects or duties as required.

Skills

Communication skills

Interpersonal skills

Team player

Time management

Prioritization

Proactive

Job description

The Town of Whitby is seeking a friendly Receptionist/Cashier, Arenas, to join our Community Services team. You will greet visitors, answer inquiries, and support customers in person, by phone, and online.

You will process admissions and registrations using POS software, sell Town retail items, handle payments, and book permits for recreation facilities. A proactive, service‑oriented mindset is essential to thrive in this role.