Community Family Service Worker

TSA The Salvation Army TSA; Fort McMurray; On-site; CAD 32,000 - 40,000; Full time

Benefits offered by this job

Health and dental benefits

Paid vacation and sick time

RRSPs

Job summary

The Salvation Army in Fort McMurray is seeking a casual on-call administrator to support Community and Family Services. You will assist with reception, documentation, and client support, while maintaining confidentiality and adhering to policies.

Working with the Community Services Manager, you will help ensure smooth program delivery, with potential local travel and weekend/evening shifts as required.

Qualifications

• Willingness to develop an understanding and support for The Salvation Army mission in Canada.
• Completion of a formal post-secondary program of two academic years.
• Two years of relevant experience in office administration.
• Experience with general office equipment and word processing (Word) and Excel.

Responsibilities

• Support various tasks in the Community and Family Services setting.
• Maintain confidentiality of program participant information.
• Assist with admin tasks: greeting visitors, reception, photocopying, logging activities.
• Collaborate with Community Services Manager to ensure effective program delivery.
• May travel locally and work flexible hours including some evenings and weekends.

Skills

Interpersonal skills

Integrity

Adaptability

Multi-tasking

Attention to detail

Problem solving

Communication skills

Education

Two years post-secondary program

Tools

Word

Excel

Job description

Who We Are For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Mission Statement

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Job Description

POSITION PURPOSE SUMMARY:

The role will provide general support to various services in the Community and Family Services setting of a Ministry Unit.

Accountabilities

• Work in a team setting supporting various tasks and activities.
• Maintain strict confidentially of all matters pertaining to the program participants.
• Adhere to policies and procedures relating to the programs.
• May assist with different basic administrative tasks – photocopy activities, greeting visitors, supporting reception, forwarding visitors, etc. as required.
• May keep a log of different activities.
• Assists in the organization, maintenance, and general cleanliness of the office/waiting area.
• Provide general information to visitors.
• Collaborate with Community Ministries Manager to ensure effective program delivery
• Perform other work-related duties as assigned.

The above responsibilities must be discharged in accordance with The Salvation Army’s Mission Statement, in a professional manner, upholding our code of conduct.

CRITICAL RELATIONSHIP MANAGEMENT

Clarification of Information. Conducts Routine Interactions. Internal: MU’s leadership and staff, donors, volunteers. External: Clients, donors, general public, social services organizations, service clubs

MANAGERIAL/TECHNICAL RESPONSIBILITIES

Reports directly to the Community Services Manager.

Direct reports: Community Services Manager

FINANCIAL AND MATERIAL MANAGEMENT

• Minor material responsibility (proper file handling, etc.)
• Regular responsibility for minor financial matters and for wise use of own resources.
• May be authorized to handle cash, during major campaigns.

The above responsibilities must be discharged in accordance with The Salvation Army’s Mission Statement, in a professional manner, upholding our code of conduct.

WORKING CONDITIONS

• This is a casual position - On call.
• Working environment is typically in the Community Services building in generally agreeable conditions and some outdoor duties.
• Local travel may be required.
• Flexibility in scheduling is required, as the hours may increase as per operational requirements.
• Some work over weekends and evenings may be required.
• Ability to lift up to 30 lbs.
• May deal with upset people or challenging behaviors.

The above responsibilities must be performed in keeping with The Salvation Army’s Mission, Vision and Values, in a professional manner, upholding our code of conduct.

Education, Experience and Qualifications

• Willingness to develop an understanding and support for the mission and purpose of The Salvation Army in Canada and its implications as related to position responsibilities.
• Work in compliance with OH&S Act and Regulations and abide by The Salvation Army’s health and safety policies and procedures.
• Alternative combination of education and experience may be considered.
• Completion of a formal post-secondary program of two academic years
• An alternative combination of education and experience may be considered.
• CPR, First Aid and Non-Violent Crisis Training or willingness to complete once hired.

Experience and Knowledge

• Two years of relevant experience
• Experience in office administration
• Experience with general office equipment and must have strong skills and experience using word processing (WORD); spread sheet use (EXCEL).

Skills and Capabilities

• Excellent interpersonal skills, integrity, and adaptability.
• Ability to multi-task and work well in a fast-paced office setting; attention to detail, problem solving and analytical skills.
• Ability to maintain information in confidence and exercise good judgement.
• Exhibit good listening skills, have strong oral/written communication skills.

This is a casual position with no fixed working schedule hours.

Compensation

The target hiring range for this position is $23.27 to $29.09 with a maximum of $34.90. Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.

Accommodation

The Salvation Army will provide reasonable accommodation upon request. Please email [e-mail] if you have a need for any accommodation and we will be pleased to discuss this with you.

Benefits

• Health and dental benefits
• Paid vacation and sick time
• RRSP’s

Company Culture

Our employees are motivated by the fulfillment and meaning they experience as they serve people in need across Canada and Bermuda. Whether at the front-lines or in a support role, as part of our team you’ll work alongside a diverse and skilled group of purpose-driven professionals, empowered to provide exceptional service. We deeply value the relationships we build in the workplace, as well as the opportunities given to us such as the potential to experience flexibility at work, receive health and dental benefits, paid vacation and sick time, RRSP’s, as well as to expand our skills and advance our careers as together we build a culture of continuous learning and growth. If you're looking for a career that allows you to find meaning, make an impact, and one that challenges you to grow and become the best version of yourself, join our dynamic team. There is a place for everyone to belong at The Salvation Army.