Community Business Manager

Atria Management Company; Saint John; On-site; CAD 60,000 - 80,000; Full time

Job summary

Atria Management Company is seeking a Community Business Director to oversee financial management and human resource functions within a supportive environment. The ideal candidate will bring experience in office management and a commitment to providing high-quality services for residents. This role offers opportunities for professional development, a competitive salary, and a robust benefits package that includes health insurance and retirement savings plans.

Benefits

Paid holidays and PTO

Health, Dental, Vision, and Life Insurance

Retirement Savings Plan / 401(k) employer match

Tuition reimbursement

Qualifications

• Three or more years' experience in business office management.
• Ability to perform budget analysis and variance reporting.
• Must possess a valid driver’s license.

Responsibilities

• Manage financial aspects and human resources activities.
• Lead hiring, training, and evaluation of staff.
• Coordinate monthly financial reporting.

Skills

Judgment

Analytical skills

Customer service

Education

Degree or diploma in Accounting, Business, Finance.

Tools

Microsoft Office

Job description

Responsibilities

The Community Business Director is responsible for managing financial aspects of the community, accounting functions, and business office functions. This individual serves as the community’s primary resource for handling and managing financial based concerns and/or issues from residents and/or their families. This individual is also responsible for coordinating human resources related activities in conjunction with Regional Support staff and the Support Center, as well as supporting community hiring and on-boarding requirements. This individual also serves as ‘manager on duty’ on an as-needed basis and in the absence of the Executive Director and Hospitality Director.

• Manage, in accordance with appropriate processes and procedures, collection and maintenance of resident data in Company systems, including but not limited to demographic and status changes, billing confirmations, and entering resident move in contracts.
• Manage the community’s accounting finances, utilizing independent judgment and discretion to analyze and verify submitted expenditures and budgetary matters for community departments.
• Responsible for interviewing, hiring, training, developing, and evaluating assigned staff.
• Manage and direct all accounts receivable and accounts payable functions of the community.
• Coordinate with the Executive Director and Human Resources Manager/Director the on-site human resources and employment functions for the community, including but not limited to administrating employee leaves, advising and counseling on employment activities, including all hiring and on-boarding processes, training and education on specified employee benefits, performs payroll administration and ensuring employees’ files are maintained in accordance with Atria Retirement Canada’s policies and applicable law.
• Participate in month-end close processes of accrual preparation and analysis of general ledger and monthly financials in conjunction with Executive Director.
• Work in conjunction with the Executive Director with the preparation of operational and financial variance reports.
• Provide training and orientation to new employees and any applicable ongoing training for current employees.
• Work diligently toward the completion of special projects, requests, and assignments as appropriate.
• Assist in sales process by conducting inquiry tours and responding to general questions.
• Serve as the community’s “manager-on-duty” on a regular basis.
• Provide on-call and overnight coverage as specified by schedule or as needed.
• Provide high levels of customer service in creating a first-class dining experience for residents from time to time.
• Use their independent judgment and discretion to address and solve issues before they become problems or complaints.
• Ensure that the business office meets Quality Enhancement standards at all times. Oversee and maintain all risk associated items including but not limited to, workers compensation claims processes and community commercial vehicle licensing requirements.
• May perform other duties as needed and/or assigned.
  
  

Qualifications

• Degree or diploma in Accounting, Business, Finance or a related field or an equivalent combination of education and experience.
• Working knowledge of provincial employment standards practices.
• Three (3) or more years’ work experience in business office management,
• Demonstrated ability to use independent judgment and discretion to make decisions designed to achieve Company expectations and goals for the community.
• Ability to perform or learn budget analysis and variance reporting.
• Proficient in using Microsoft Office and ability to operate standard office equipment.
• Position may require driving responsibilities (may use Company provided vehicle and/or personal vehicle).
• Must possess valid driver’s license.
• Must satisfactorily meet and be in compliance with Atria Motor Vehicle Policy standards.
  
  

We create communities where employees thrive in their work, helping our residents thrive in their homes.

Atria Senior Living’s family of brands has openings for individuals looking for a career with outstanding benefits, including:

• Paid holidays and PTO
• Community employees may receive annual anniversary rewards dependent on classification.
• Benefits package also includes Health, Dental, Vision, and Life Insurance
• Retirement Savings Plan / 401(k) employer match
• Tuition reimbursement (U.S Based Communities)
• Enrollment in benefits varies by employee classification; anniversary reward amounts vary by location
  
  

As a valued team member at Atria, you’ll work in a supportive environment that provides advancement opportunities and promotes a healthy work-life balance. Apply now!

It’s Easy to Apply Online

Select the “Apply Now” button on the job that interests you. Plan on taking 5-10 minutes to complete the application and select “Submit” when done – you’ll receive a confirmation email shortly thereafter. Keep your login and password handy as you’ll need it throughout the hiring process.

Application Review

Every application is given due consideration. If your experience and skills are aligned with the job requirements, we’ll contact you to schedule an interview.

Interviews & Assessments

Your interview will be conducted by phone or in person with an Atria recruiter or hiring manager. This process may include additional interviews, reference checks and skill assessments.

Offer Letter

If you are chosen for the position, an offer will be made by phone and email. The email will include a letter which you’ll sign electronically, return to us and can download for your records.

Post-Offer Hiring Process

You’ll receive all needed forms, instructions and our contact information if you have any follow-up questions. This process may include a background check and/or a drug screen.

Check-ins from your future team

As turnaround times vary for screening results, we’ll provide any needed updates and let you know what to expect for your first day on the job.

First day and onboarding

Congratulations – we’re excited to have you join our team! Onboarding varies by position, but on your first day at Atria you’ll typically meet coworkers, take a workplace tour and begin any required training.

Apply Now