Communications Specialist - Internal

Moneris; Toronto; Hybrid; CAD 57,000 - 80,000; Full time

Benefits offered by this job

Total rewards

Bonuses

HSA option

Retirement plan

Coursera access

Mentorship program

Work from Abroad

Time off

Recognition programs

Banking perks

Job summary

Moneris is seeking an Internal Communications professional to support the HR and Internal Communications teams. Based in Etobicoke with hybrid in-office and remote flexibility, you will help shape employee understanding of priorities and culture.

You will plan, write, edit and distribute communications across intranet, Viva Engage, and presentations, coordinating with cross‑functional partners and stakeholders to ensure messages align with corporate branding and goals.

Qualifications

• Bachelor's degree or equivalent work experience.
• 2–4 years in a communications role.
• Strong written and verbal communication; ability to convey complex info clearly.

Responsibilities

• Review and manage Internal Communications requests and timelines.
• Maintain corporate content calendar with cross-functional partners.
• Write/edit internal communications for MyMoneris, Viva Engage, presentations, surveys.
• Identify internal comms needs with project teams; select channels and materials.
• Ensure messaging aligns with brand standards and voice.
• Measure channel performance and recommend improvements to reach/engagement.
• Support internal events like town halls and webinars with materials and logistics.
• Assist with executive communications as required.
• Support organizational change communications to inform and guide employees.

Skills

Written communication

Verbal communication

Cross-functional collaboration

Planning & organization

Stakeholder management

Education

Bachelor's degree in communications

Tools

SharePoint

Viva Engage

PowerPoint

Marketing Cloud

Microsoft 365 (incl. Copilot)

Job description

Your Moneris Career - The Opportunity

You will support the Internal Communications team, within Human Resources, in the execution and reporting of a variety of internal communications plans and programs. This role helps shape how employees understand company priorities, connect to culture, and engage with key initiatives. Working closely with cross-functional stakeholders, you will support them on the planning and execution of communications that align with Internal Communications and Human Resources goals, and corporate priorities.

Location:

You will be based in our Etobicoke office, balancing in-office collaboration with remote flexibility.

Reporting Relationship

You will report to Director, Internal Communications.

Posting Type:

Replacement.

Salary Range:

The expected base salary range for this role is $57,000-$80,000.

Compensation Details

Total compensation may also include variable or discretionary incentive components, including but not limited to bonuses and commissions. Individual job offers are determined by various factors, including experience, education, skills, certifications, and other business needs.

What You'll Do

• Review, track and manage all requests for Internal Communications support, ensuring timely coordination and delivery.
• Manage the corporate content calendar by collaborating with cross-functional partners to plan, prioritize and execute communications in a timely manner.
• Write and edit communications for a range of internal audiences including employee news stories for MyMoneris (intranet), Viva Engage posts, presentations, and employee surveys.
• Partner with project teams to identify internal communications needs, recommended channels, and develop and distribute supporting materials.
• Review and refine communications drafted by business partners to ensure messaging is consistent with corporate brand standards and voice.
• Measure and monitor channel performance and provide recommendations to improve employee reach and engagement.
• Support internal events such as town halls, webinars, and employee recognition programs, by developing communication materials and providing logistics support as needed.
• Support executive communications as required.
• Assist in developing internal communications that support organizational change, ensuring employees are informed and supported.

What You Bring

Required skills and experience

• Bachelor's degree in communications, marketing, public relations or related field. Equivalent work experience may be considered a substitution.
• 2 - 4 years of experience in a communications role.
• Strong written and verbal communication skills, with ability to understand and communicate complex information clearly and concisely.
• Experience using tools such as SharePoint, Viva Engage, PowerPoint, Marketing Cloud, and other Microsoft 365 applications, including Copilot.
• Highly organized and detail-oriented, with the ability to work independently and manage multiple priorities and stakeholders with competing timelines.
• Proactive, adaptable, results- and deadline-driven.

Experience That Would Set You Apart

• Experience with basic graphic design using Canva, Adobe Creative Suite, or similar desktop publishing tools.
• Experience using Marketing Cloud is an asset.
• Experience using AI to enhance communications, support content development, editing and workflow efficiency.
• Bilingual in French (reading, writing, and speaking) is considered an asset.

What You Get

At Moneris, we believe in empowering you to succeed- personally and professionally. As part of our team, you'll have access to resources, opportunities, and an inclusive environment that supports your development and career.

• Comprehensive Total Rewards Program, including performance-based bonuses, flexible benefits starting from day one, and your choice of a health spending account (HSA) or personal spending account (PSA).
• Retirement planning support, with profit-sharing programs including company match and a defined contribution pension plan.
• Growth & development opportunities, including unlimited access to Coursera, mentorship programs, and an internal gig marketplace.
• Holistic wellness support, with an Employee & Family Assistance Program, 24/7 virtual healthcare, and workplace wellness initiatives.
• Flexibility that works for you, including hybrid work arrangements, a Work from Abroad program, and paid time off programs.
• Recognition and rewards, with company-wide recognition programs, exclusive banking perks from RBC & BMO, and access to great employee discounts.

Find out more about the work perks and benefits you get as a Moneris employee at Moneris.com/careers.

#OTH-IND

Note: We welcome and encourage applications from Indigenous peoples, people of colour, people with disabilities, people of all genders, sexual orientation and intersectional identities.

AI Disclosure: We may use AI-enabled tools to screen, select, and assess applications. All AI outputs are reviewed and validated by our recruitment team.

We acknowledge that people from equity-deserving groups (including racialized individuals, women, gender diverse individuals, individuals with disabilities, neurodivergent individuals, members of 2SLGBTQIA+ communities and those born outside of Canada) are less likely to apply for jobs unless they feel they meet all the requirements posted. At Moneris, we believe candidates bring experience to their work in many ways. We encourage you to apply and share, in the application form, the transferrable experience you bring, and how this will support your success in this role.