Communications Specialist - Internal

Moneris Solutions Corp; Toronto; Hybrid; CAD 57,000 - 80,000; Full time

Benefits offered by this job

Total Rewards Program with bonuses

Flexible benefits from day one

Choice of Health Spending Account or P

Job summary

Moneris Solutions Corp is seeking an Internal Communications Specialist to support the HR and Internal Communications teams in executing and reporting on communications plans that align with company priorities. The role focuses on shaping how employees understand priorities, culture, and initiatives, working with cross-functional partners and providing content for intranet, Viva Engage, and presentations.

The position is based in Etobicoke with hybrid in-office and remote flexibility, reporting

Qualifications

• Bachelor’s degree in communications, marketing, public relations or related field or equivalent work experience.
• 2–4 years of experience in a communications role.
• Strong written and verbal communication skills with the ability to convey complex information clearly.

Responsibilities

• Review, track and manage requests for Internal Communications support and ensure timely delivery.
• Manage the corporate content calendar with cross-functional partners to plan and execute communications.
• Write and edit communications for internal audiences (MyMoneris intranet, Viva Engage, presentations, surveys).
• Partner with project teams to identify internal communications needs and develop materials.
• Review and refine communications to align with brand standards and voice.
• Measure channel performance and recommend improvements.
• Support internal events (town halls, webinars, recognition programs) and provide logistics support.

Skills

Written communication

Verbal communication

Cross-functional collaboration

Organized and detail-oriented

Proactive and deadline-driven

Education

Bachelor’s degree in communications, marketing, public relations or related field

Equivalent work experience

Tools

SharePoint

Viva Engage

PowerPoint

Marketing Cloud

Microsoft 365 (Copilot)

Job description

Your Moneris Career - The Opportunity

You will support the Internal Communications team, within Human Resources, in the execution and reporting of a variety of internal communications plans and programs. This role helps shape how employees understand company priorities, connect to culture, and engage with key initiatives. Working closely with cross-functional stakeholders, you will support them on the planning and execution of communications that align with Internal Communications and Human Resources goals, and corporate priorities.

Location: You will be based in our Etobicoke office, balancing in-office collaboration with remote flexibility.

Reporting Relationship: You will report to Director, Internal Communications.

Posting Type: Replacement.

Salary Range: The expected base salary range for this role is $57,000-$80,000. Total compensation may also include variable or discretionary incentive components, including but not limited to bonuses and commissions. Individual job offers are determined by various factors, including experience, education, skills, certifications, and other business needs.

Your Moneris Career - What you'll do

• Review, track and manage all requests for Internal Communications support, ensuring timely coordination and delivery.
• Manage the corporate content calendar by collaborating with cross-functional partners to plan, prioritize and execute communications in a timely manner.
• Write and edit communications for a range of internal audiences including employee news stories for MyMoneris (intranet), Viva Engage posts, presentations, and employee surveys.
• Partner with project teams to identify internal communications needs, recommended channels, and develop and distribute supporting materials.
• Review and refine communications drafted by business partners to ensure messaging is consistent with corporate brand standards and voice.
• Measure and monitor channel performance and provide recommendations to improve employee reach and engagement.
• Support internal events such as town halls, webinars, and employee recognition programs, by developing communication materials and providing logistics support as needed.
• Support executive communications as required.
• Assist in developing internal communications that support organizational change, ensuring employees are informed and supported.

Your Moneris Career - What you bring

• Bachelor’s degree in communications, marketing, public relations or related field. Equivalent work experience may be considered a substitution.
• 2 - 4 years of experience in a communications role.
• Strong written and verbal communication skills, with ability to understand and communicate complex information clearly and concisely.
• Experience using tools such as SharePoint, Viva Engage, PowerPoint, Marketing Cloud, and other Microsoft 365 applications, including Copilot.
• Highly organized and detail-oriented, with the ability to work independently and manage multiple priorities and stakeholders with competing timelines.
• Proactive, adaptable, results- and deadline-driven.

Experience that would set you apart

• Experience with basic graphic design using Canva, Adobe Creative Suite, or similar desktop publishing tools.
• Experience using Marketing Cloud is an asset.
• Experience using AI to enhance communications, support content development, editing and workflow efficiency.
• Bilingual in French (reading, writing, and speaking) is considered an asset.

Your Moneris Career - What you get

At Moneris, we believe in empowering you to succeed—personally and professionally. As part of our team, you'll have access to resources, opportunities, and an inclusive environment that supports your development and career.

• Comprehensive Total Rewards Program, including performance-based bonuses, flexible benefits starting from day one, and your choice of a health spending account (HSA) or personal spending account (PSA).
• Retirement planning support, with profit-sharing programs including company match and a defined contribution pension plan.
• Growth and development opportunities, including unlimited access to Coursera, mentorship programs, and an internal gig marketplace.
• Holistic wellness support, with an Employee & Family Assistance Program, 24/7 virtual healthcare, and workplace wellness initiatives.
• Flexibility that works for you, including hybrid work arrangements, a Work from Abroad program, and paid time off programs.
• Recognition and rewards, with company-wide recognition programs, exclusive banking perks from RBC & BMO, and access to great employee discounts.

#LI-Hybrid #OTH-IND

Note: We welcome and encourage applications from Indigenous peoples, people of colour, people with disabilities, people of all genders, sexual orientation and intersectional identities.

AI Disclosure

We may use AI-enabled tools to screen, select, and assess applications. All AI outputs are reviewed and validated by our recruitment team. We acknowledge that people from equity-deserving groups (including racialized individuals, women, gender diverse individuals, individuals with disabilities, neurodivergent individuals, members of 2SLGBTQIA+ communities and those born outside of Canada) are less likely to apply for jobs unless they feel they meet all the requirements posted.

At Moneris, we believe candidates bring experience to their work in many ways.

Meet Moneris. We're the original Canadian fintech. Powering businesses from the smallest micro-merchant to large enterprises with the commerce solutions, expert knowledge and local support they need to reach their full potential. That's why we exist. For 25 years and counting, we're proud to be the partner Canadians rely on to kickstart their dreams online, expand to a brick-and-mortar space or find new ways to connect with customers in their community and beyond. Our commitment to you. From coast to coast to coast, Moneris is proudly powering Canadian commerce for businesses, big and small. Our success is rooted in the dedication of our team members, whose skills, talent, and passion make it all possible. We provide resources, opportunities and an inclusive environment that empower our people to drive their careers forward and, together, create a positive impact on Canadian businesses. Powering Canadian commerce. Empowering you. Recognized for Inclusion Moneris is proud to be recognized as a 5-Star DEI Employer, reflecting our commitment to creating an inclusive, welcoming workplace where everyone belongs.