Communications Coordinator

Webuild; Mississauga; On-site; CAD 80,000 - 90,000; Full time

Benefits offered by this job

RRSP matching up to 4%

Vacation entitlement 3–5 weeks

Day-one benefits

GoodLife Fitness discount 20%

Job summary

Webuild is seeking a Communications Coordinator to join the Hazel McCallion LRT project in Mississauga, Canada. You will report to the Manager - Community Engagement and lead strategies, public communications, and stakeholder interactions to support project success.

The role involves coordinating meetings, developing engaging materials, and ensuring clear, accessible notices for diverse audiences while collaborating with municipal partners and internal teams.

Qualifications

• Experience in communications, community engagement, customer service and/or public affairs, with experience executing and communicating informational and promotional material to the general public.

Responsibilities

• Leads provision of accurate and effective community engagement strategies and materials that enhance relations with the public, customers, residents, project delivery teams, and other stakeholders.
• Helps build positive relationships through transparent and timely communications, contributing to the development and implementation of strategic community engagement plans, representing the interests of the community and stakeholders to Metrolinx project teams.
• Utilizes tools and applications to enhance public access to project information and engagement opportunities.
• Supports digital publishing and updates across web and email channels, including the uploading of construction notices, project and event information, and regional updates. Coordinates internal workflows for digital updates, version control, and metadata tagging, in collaboration with project teams and digital content leads.
• Understands complex technical information relayed by project team to craft construction notices and other notifications to the public in simple language.
• Leads and coordinates community engagement, ensuring effective communication with residents, businesses, and stakeholders, including elected officials.
• Develops and implements tailored engagement strategies to address project-specific needs, timelines, and community concerns.
• Organizes, develops materials, and facilitates public meetings, information sessions, and stakeholder consultations to inform, gather feedback and build trust.
• Prepares clear, accessible communication materials (newsletters, FAQs, social media posts, presentations, project updates) for diverse audiences.
• Monitors and responds to community inquiries and feedback through multiple channels (email, phone, in-person).
• Collaborates with project teams, municipal partners, and elected officials to align engagement efforts with project goals and regulatory requirements.[JC1] [SC2]
• Collaborates and strategizes with internal teams such as Municipal Partners, Stakeholder Relations, Social and Digital teams, Capital Communications, Planning, Project teams.
• Tracks and reports on engagement outcomes, including sentiment analysis, attendance, and feedback trends.
• Identifies and mitigates potential community risks or issues related to construction impacts, safety, and accessibility.
• Supports the development of inclusive outreach initiatives to ensure underrepresented groups are heard and engaged.
• Maintains detailed records of engagement activities, correspondence, and stakeholder interactions, and utilizes these to best determine future approaches
• Stays current on best practices in community engagement, public consultation, and transit infrastructure communications.
• Contributes to and/or leads development of project presentations, reports, and briefing materials for internal and external audiences.
• Supports and attends on site stakeholder visits and meetings, community pop ups, events and canvasses as well as project construction site tours as required.
• Monitors user experience and performance of digital engagement tools to improve functionality and accessibility.

Skills

Communications

Community engagement

Customer service

Public affairs

Job description

Webuild is an international construction company of civil engineering pioneers who have been at the forefront of the construction business for 120 years. With over 92,000 employees worldwide representing more than 125 nationalities, we are a global player with Italian roots, specializing in complex infrastructure—innovative and sustainable works that improve lives. Over the past century, we’ve built some of the world's most iconic infrastructure projects.

At Webuild, our DNA is rooted in Excellence, Integrity, Respect, Trust, and Sustainable Innovation. Guided by these values, our mission is to protect the planet, care for our people, inspire progress, share prosperity, and spark partnerships. Together, we’re building a better future—responsibly, inclusively, and with purpose.

About the Project

You will be part of our Hazel McCallion LRT project, playing a key role in driving its success and contributing to one of Canada’s most exciting infrastructure projects.

About the Job

We are hiring a Communications Coordinator to step into a new role on our Communication Team on the Hazel McCallion LRT. This position reports to the Manager - Community Engagement .

What You Will Be Doing?

• Leads provision of accurate and effective community engagement strategies and materials that enhance relations with the public, customers, residents, project delivery teams, and other stakeholders.
• Helps build positive relationships through transparent and timely communications, contributing to the development and implementation of strategic community engagement plans, representing the interests of the community and stakeholders to Metrolinx project teams.
• Utilizes tools and applications to enhance public access to project information and engagement opportunities.
• Supports digital publishing and updates across web and email channels, including the uploading of construction notices, project and event information, and regional updates. Coordinates internal workflows for digital updates, version control, and metadata tagging, in collaboration with project teams and digital content leads.
• Understands complex technical information relayed by project team to craft construction notices and other notifications to the public in simple language.
• Leads and coordinates community engagement, ensuring effective communication with residents, businesses, and stakeholders, including elected officials.
• Develops and implements tailored engagement strategies to address project-specific needs, timelines, and community concerns.
• Organizes, develops materials, and facilitates public meetings, information sessions, and stakeholder consultations to inform, gather feedback and build trust.
• Prepares clear, accessible communication materials (newsletters, FAQs, social media posts, presentations, project updates) for diverse audiences.
• Monitors and responds to community inquiries and feedback through multiple channels (email, phone, in-person).
• Collaborates with project teams, municipal partners, and elected officials to align engagement efforts with project goals and regulatory requirements.[JC1] [SC2]
• Collaborates and strategizes with internal teams such as Municipal Partners, Stakeholder Relations, Social and Digital teams, Capital Communications, Planning, Project teams.
• Tracks and reports on engagement outcomes, including sentiment analysis, attendance, and feedback trends.
• Identifies and mitigates potential community risks or issues related to construction impacts, safety, and accessibility.
• Supports the development of inclusive outreach initiatives to ensure underrepresented groups are heard and engaged.
• Maintains detailed records of engagement activities, correspondence, and stakeholder interactions, and utilizes these to best determine future approaches
• Stays current on best practices in community engagement, public consultation, and transit infrastructure communications.
• Contributes to and/or leads development of project presentations, reports, and briefing materials for internal and external audiences.
• Supports and attends on site stakeholder visits and meetings, community pop ups, events and canvasses as well as project construction site tours as required.
• Monitors user experience and performance of digital engagement tools to improve functionality and accessibility.

What We Are Looking For?

• Experience in communications, community engagement, customer service and/or public affairs, with experience executing and communicating informational and promotional material to the general public.
• Flexibility to undertake occasional travel between office locations, as required, based on business needs. Flexible Hours: Must be prepared to occasionally work outside of regular working hours during some phases of a project (before 9am and/or beyond 5pm during the work week and weekends as required, etc.).

Expected Compensation

Successful candidates chosen for this position can expect to earn between $80,000.00 CAD - $90,000.00 CAD The exact salary you will earn within this range is dependant on the specific project to which you are assigned.

Why Choose Webuild?

• Competitive compensation & retirement savings – We offer a strong compensation package with an RRSP matching program (currently up to 4% for permanent employees).
• Iconic projects – Be part of major linear infrastructure projects that shape Canada’s future.
• Day-one coverage – Comprehensive group benefits start on your first day (for permanent roles working 20+ hours per week).
• Wellbeing support – Access to our Employee and Family Assistance Program whenever you need it.
• Work-life balance – We actively encourage a healthy balance between work and personal life.
• Time to recharge – Vacation entitlement: 3–5 weeks annually, based on experience and in accordance with company policy and applicable employment standards.
• Grow with us – Tailored training and development opportunities to advance your career.
• Extra perks – Enjoy discounts like 20% off at GoodLife Fitness (currently available to Ontario employees through our group benefits provider, subject to change).

At Webuild, we believe diverse perspectives drive innovation, strengthen teams, and lead to better outcomes. We welcome applicants of all backgrounds, including but not limited to women, visible minorities, Indigenous Peoples, persons with disabilities, and members of the LGBTQ2S+ community. If you require accommodation during the recruitment process, please let us know.