Communications Change Manager

Accenture; Ottawa; On-site; CAD 90,000 - 120,000; Full time

Job summary

Accenture is looking for an experienced Change Manager specializing in strategic communications to guide Public Sector organizations through transformation. This role involves leading change management initiatives, developing communication strategies, and supporting client relationships. The ideal candidate has extensive consulting experience, particularly in government settings, and is skilled in stakeholder engagement and analytics.

Qualifications

• At least 5 years working as a consulting practitioner.
• Experience in Change Management with emphasis on strategic communications.
• 5+ years in Government/Public Sector.

Responsibilities

• Lead change management efforts focusing on communication strategy.
• Develop and implement human-centered change and communication strategies.
• Design communication roadmaps addressing stakeholder concerns.

Skills

Change Management

Strategic Communications

Stakeholder Engagement

Design Thinking

Change Capability Development

Education

Bachelor’s Degree

Tools

Change Analytics

HR Automation

Job description

We are:
Talent and Organization, and we help clients co-create the workforce of the future. How? We make decisions based on insights. We give people the tools and roadmaps to do their best work. We create digital experiences employees love. And we teach companies how to grow great, forward-thinking leaders. Our approach and our people put us at the front of the pack for talent, HR, and organizational consulting. We help clients with new skilling, talent strategy, leadership development, employee experience, change management, and beyond.

You are:
An experienced Change Manager with deep expertise in strategic communications within the Public Sector. You know that organizations must adapt to stay relevant, and you have the expertise to guide them through transformation. You understand the importance of clear, compelling communication in driving change, engaging stakeholders, and fostering adoption. Your ability to craft messaging, build communication strategies, and execute change initiatives makes you a trusted advisor. You are known for your ability to influence, align leadership, and enable employees through engaging and transparent communications.

The work:

• Lead change management efforts with a strong focus on communication strategy to drive stakeholder engagement and adoption.

• Develop and implement human-centered change and communication strategies tailored to Public Sector organizations.

• Translate strategic direction and business objectives into holistic change and communication plans.

• Design communication roadmaps that address stakeholder concerns, ensuring clarity, alignment, and impact.

• Use leading communication and change tools and methodologies, including:

• Predictive analytics for stakeholder insights

• Engagement, collaboration, and facilitation tools

• Experience design using personas and organizational analytics

• Develop and deliver communication materials (e.g., key messages, executive presentations, FAQs, stakeholder briefings) to support change initiatives.

• Equip leaders and employees with communication strategies and tools to navigate transformation with confidence.

• Support business development, including proposals and client relationships.

• Contribute to the growth of our Talent & Organization practice through thought leadership, market research, and knowledge sharing.

• Travel as needed based on client requirements.

#LI-NA-FY25

Here’s what you need:

• At least 5 years working as a consulting practitioner.

• At least 3 years of Change Management experience with a strong emphasis on strategic communications.

• 5+ years of experience within Government/Public Sector.

• A Bachelor’s Degree.

Bonus points if:

• At least 5 years’ experience working as a consultant on change management and communications.

• At least 5 years’ experience in 3 or more of the following areas:

• Change Analytics

• Stakeholder Engagement & Communications

• Change Tracking

• Executive Communications

• Design Thinking

• Change Capability Development

• Agile Change

• You have experience designing and executing communication strategies for large-scale public sector transformations.

• You have expertise in digital tools like HR Automation, Future Workforce Design, and Analytics.