Commissions Specialist

Themis Solutions Inc.; Calgary; Hybrid; CAD 60,000 - 80,000; Full time

Job summary

A leading company in the legal tech sector seeks a Commissions Specialist to join their Revenue Operations team. This role involves managing commissions, defining compensation policies, and collaborating with various departments to enhance efficiency. The successful candidate will be pivotal in shaping the company's growth strategy while enjoying a hybrid work environment and competitive benefits.

Benefits

Competitive salary with top-tier health, dental, and vision benefits.

Flexible time off, encouraging 20 days annually.

RRSP matching and RESP contributions.

Qualifications

• Experience with compensation solutions like CaptivateIQ or Spiff is a plus.
• General understanding of finance or operational systems such as Salesforce, Netsuite, and Workday.

Responsibilities

• Manage commissions process and compensation policies.
• Conduct monthly meetings with GTM partners to discuss system needs.
• Audit and report commissions to ensure accurate payments.

Skills

Advanced Excel

Data storytelling

Statistical modeling

SQL

Job description

Revenue Operations drives growth by supporting our revenue-generating and revenue-retaining teams. We work closely with Sales, Marketing, Finance, Channel, Customer Enablement, and Customer Support to provide insights, improve efficiency, and enable GTM teams to be innovative and self-sufficient.

SUMMARY

We are seeking a Commissions Specialist for our Revenue Operations team. This role can be performed from our Vancouver office, remotely, or a combination of both.

We want someone interested in executing commissions for GTM teams, defining compensation policies, and implementing systems and tools to automate commissions.

As a Commission Specialist, you’ll be part of a team that values excellence, initiative, and problem-solving. Your work will impact key strategic decisions shaping Clio’s growth. You’ll work with talented, high-performing individuals experienced in SaaS, collaborating with leadership in Revenue Operations, Sales, and Finance to drive our GTM strategy.

ROLE EXPECTATIONS

1. Manage commissions process, compensation policies, and SPIFF execution and modeling.
2. Respond promptly to sales management regarding sales compensation policies and procedures to maintain positive partnerships.
3. Conduct monthly meetings with GTM partners to discuss system needs, share training and policy information, and improve commission processes.
4. Audit and report commissions using multiple databases to ensure accurate and timely payments; assist in maintaining internal controls.
5. Investigate and communicate statistical and commission concerns to RevOps leadership and sales management to align incentives with Clio’s GTM strategy.
6. Create and maintain documentation of departmental procedures for consistency in calculations and financial processes.
7. Ensure data accuracy for commission and sales incentive calculations, providing timely data to payroll.
8. Generate sales reports on turnover, recognition, national programs, referral programs, and awards.
9. Ensure data reliability for commission payments and SPIFFs.
10. Oversee end-to-end commission processing, customization, and data/technology integrations.
11. Identify reporting needs and define system and process requirements related to commissions and plans.
12. Experience with compensation solutions like CaptivateIQ, Spiff, or Everstage is a plus.
13. Have a general understanding of finance or operational systems such as Salesforce, Netsuite, and Workday.
14. Synthesize GTM data and create presentations with data storytelling for diverse audiences.

KEY PERSONAL COMPETENCIES

• Action-oriented: drives timely actions and seizes opportunities.
• Effective communicator: strong verbal and written skills across stakeholder levels.
• Accountability: responsible for own successes and failures.
• Decision quality: organized, synthesizes information to determine best actions.
• Plans and aligns: ensures projects support Clio’s OKRs and initiatives.
• Engages others: encourages teamwork toward common goals.
• Manages ambiguity: finds solutions despite incomplete information.
• Proactive collaboration: works effectively in cross-functional teams.

TECHNICAL SKILLS

• Advanced Excel and Google Sheets skills.
• Proven ability to develop visual presentations and storytelling.
• Experience connecting data sources and building dashboards (CRMA, Looker, Google Sheets).
• Knowledge of statistical modeling (e.g., regression analysis).
• Querying experience (SQL, SAQL, SOQL) or programming skills is a plus.

What you will find here

Compensation is a key part of Clio’s Total Rewards Program, emphasizing fair and competitive pay practices supporting our high-performance culture.

Highlights include

• Competitive salary with top-tier health, dental, and vision benefits.
• Hybrid work environment with in-office expectations in Vancouver, Calgary, Toronto, and Dublin.
• Flexible time off, encouraging 20 days annually.
• RRSP matching and RESP contributions.
• Clioversary recognition at milestones of 3, 5, 7, and 10 years.

Clio is a global leader transforming legal experiences, committed to diversity, inclusion, and accessibility. We welcome candidates from all backgrounds and provide accommodations during recruitment.

Learn more about our culture at clio.com/careers

Our in-house performance coach, Katie, helps Clions accelerate their careers.