Commissary Associate (Part time)

Natural Factors Inc.; Coquitlam; On-site; CAD 31,000 - 33,000; Part time

Benefits offered by this job

Company-provided RRSP

Safety boot voucher

Employee discount pricing

Employee appreciation events & rewards

Free onsite parking

Exclusive vendor discounts

Healthcare benefits

Job summary

Natural Factors Inc. is seeking a Commissary Associate to support our onsite Employee Commissary operations in Coquitlam, BC. You will ensure excellent service, manage stock, and keep displays organized during a Monday–Friday, 8:00am–4:30pm shift.

The role requires at least 1 year in frontline customer service, experience with retail POS and Shopify, and strong Microsoft Office skills. Health industry exposure and Syspro familiarity are considered assets.

Qualifications

• A minimum of 1 year of experience in a frontline customer service role.
• At least 1 year of experience using retail POS systems and e-commerce platforms such as Shopify.
• Strong computer skills, including proficiency with Microsoft Word, Excel, and Outlook.
• Excellent English verbal and written communication skills.
• Experience or knowledge within the health industry, as well as Syspro experience, considered strong assets.

Responsibilities

• Deliver outstanding customer service by providing product knowledge and assisting employees and guests with their purchases.
• Process sales transactions accurately through the point-of-sale system and handle a variety of payment methods.
• Monitor inventory levels, complete cycle counts, and ensure inventory records remain accurate across Shopify, Syspro, and related systems.
• Coordinate product shipments to staff outside the Coquitlam area and collaborate with internal departments to resolve inquiries and issues.
• Merchandise new products, maintain commissary displays, and support the management of discounted short-dated and damaged inventory.

Skills

Customer service

POS systems

MS Office

English communication

Tools

Shopify

Syspro

Job description

2000 Brigantine Dr, Coquitlam, BC V3K 7B5, Canada

Job Description

Posted Monday, August 24, 2026 at 10:00 AM

Are you passionate about customer service and creating a welcoming experience for others? We're looking for a detail-oriented and customer-focused Commissary Associate to help support our Employee Commissary operations. In this role, you'll play a key part in providing excellent service, managing inventory, and ensuring our commissary remains organized, well-stocked, and running smoothly.

Job Status: Permanent Part-Time
Shift: Monday to Friday, 8:00am to 4:30pm
Work Location: Onsite
Hourly Range: $22.50/hr - $24.00/hr

In this role, you will:

• Deliver outstanding customer service by providing product knowledge and assisting employees and guests with their purchases.
• Process sales transactions accurately through the point-of-sale system and handle a variety of payment methods.
• Monitor inventory levels, complete cycle counts, and ensure inventory records remain accurate across Shopify, Syspro, and related systems.
• Coordinate product shipments to staff outside the Coquitlam area and collaborate with internal departments to resolve inquiries and issues.
• Merchandise new products, maintain commissary displays, and support the management of discounted short-dated and damaged inventory.

You have:

• A minimum of 1 year of experience in a frontline customer service role.
• At least 1 year of experience using retail POS systems and e-commerce platforms such as Shopify.
• Strong computer skills, including proficiency with Microsoft Word, Excel, and Outlook.
• Excellent English verbal and written communication skills.
• Experience or knowledge within the health industry, as well as Syspro experience, considered strong assets.
• Great benefits package (healthcare, health & personal spending accounts, wellness days, Employee & Family Assistance Program)
• Company-provided RRSP
• $200 safety boot voucher & company-provided PPE (if applicable)
• $300 per year to spend on company products
• Employee discount pricing
• Employee appreciation events & rewards
• Free onsite parking
• Exclusive discounts with various vendors

Why us?

• We’re much bigger than you think – 30+ natural health brands loved across North America.

This position is open to all qualified applicants who are legally entitled to work in the country in which this job is located. Only electronic applications can be accepted. This position will close when a competitive candidate pool has been identified. We thank you all for your applications and a member of our team will contact you soon. All the best!

All Internal applicants will be given priority for consideration for the first five business days that this position is posted. After that five days, Internal applicants will be considered along with all other applicants;however, areguaranteedat minimum a callfromtheTalentAcquisition team.

2000 Brigantine Dr, Coquitlam, BC V3K 7B5, Canada