General Help Part Time

Compass Group Canada; Toronto; On-site; CAD 2,066,000 - 2,755,000; Full time

Benefits offered by this job

Great Place to Work

Fortune Global 500 Company recognition

Health benefits and safety focus

Job summary

Compass Group Canada is seeking a cafe associate to join our team. You will interact with customers in a friendly, service-oriented manner, observe purchases in the cafe line, replenish condiments and beverages, and maintain cleanliness of service areas.

You will also ensure sufficient silverware and operate equipment such as cash registers and coffee makers. You will restock refrigerators, stock impulse items, and collaborate with coworkers to meet service standards.

Qualifications

• Interacts with customers in a friendly, service-oriented manner.
• Observes customer purchases and differentiates portions in cafe line.
• Replenishes condiments, beverages and general supplies; maintains clean service areas.
• Organizes seating areas and ensuring tables are wiped and ready for guests.
• Ensures silverware sufficiency and polishes when needed, prioritizing customer service.
• Operates equipment such as cash registers, calculators, coolers, coffee makers and drink machines.
• Restocks refrigerator and coffee/tea services during and after operations.
• Stocks impulse items and merchandise at stations as needed.
• Works with coworkers to follow service standards and inventory/cash controls.
• Delivers orders to designated floors during service hours.
• Maintains workspace cleanliness and completes related cleaning duties.
• Keeps HSQA records (temperature logs, time logs) as required.
• Maintains stock levels in Micro-markets, including milk and cold beverages.

Responsibilities

• Attend weekly safety talks.
• Complete weekly cleaning checklist.
• Complete required 24/7 training.
• adhere to all company service standards and policies.

Skills

Customer service

Cash handling

Food service

Teamwork

Attention to detail

Safety compliance

Tools

Cash register

Calculator

Coffee maker

Coffee grinder

Job description

Final compensation will be determined based on relevant skills, experience, qualifications, and internal equity. We are committed to offering competitive compensation and comply with all applicable pay transparency legislation. Further details regarding our total rewards offerings will be shared by the Talent Acquisition team during the hiring process. Canadian work experience is not a requirement for this role. Please note that artificial intelligence–based tools may be used at certain stages of the recruitment and applicant screening process.

This is a posting for an existing job vacancy

• Interact with customers and resolve customer complaints in a friendly and service-oriented manner.
• Must have the ability to observe customer purchases in the cafe line and to differentiate between standard portions.
• Required to replenish condiments, beverages and general supplies while maintaining cleanliness of service areas.
• Organizes the chairs within the seating areas and wiping all tables at the seating area
• Ensure that all silverware is sufficient at the cafeteria and if not assist in polishing silverware when necessary, ensuring that customers are attended first.
• Must be able to operate equipment such as cash registers, calculators, coolers, coffee makers, coffee grinders and drink machines.
• Must replenish and restock refrigerator and coffee and tea services during and after operations.
• Must in some cases stock services with Impulse items beverages and merchandise stations with add-ons.
• Must interact with co-workers in order to assure compliance with company service standards, and company inventory and cash control procedures.
• Must be able to deliver orders to designated floors during service hours
• Ensuring cleanliness of workspace and surrounding area by performing cleaning duties in the café, not limited to stations.
• Maintain all HSQA records, such as, hot and cold temp logs, time and temperature logs as per job requirements
• Maintains stock levels of items within the Micro-markets, including but not limited to milk and cold beverages as required.

Weekly

• Attend weekly safety talk meeting.
• Complete the weekly cleaning checklist.
• Complete weekly
• Complete the weekly cleaning checklist.
• Complete all required 24/7 training.

What’s in it for you?

• Join an award-winning culture. We have been recognized for being a Great Place to Work, in addition to being selected as a FORTUNE Global 500 Company, Best Workplaces Retail & Hospitality, and FORTUNE World’s Most Admired Companies.
• The opportunities with us are endless. As the world’s largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates.
• Health & Safety. The health and safety of our associates, clients and guests has always been our top priority. We have the right processes in place to ensure our teams have the support they need to stay safe, while helping to keep our guests safe.
• Health Benefits. For our eligible associates, we offer comprehensive health, vision, and dental care coverage.
• A Focus on Mental Health and Wellness. Our Mental Health and Well-Being initiative was created to share credible resources with our associates and the communities we serve on a variety of topics, including mental, physical, spiritual, and financial wellbeing. We also have an Employment Assistance Program which provides our associates with access to 24/7 support, resources, and information.
• We are as diverse as our guests. We believe diverse and inclusive environments support innovation and collaboration, and benefit our associates, clients, and customers. We are committed to Listen, Learn, and Act and our Diversity Inclusion Action Councils (DIAC) are associate led groups that seek to foster inclusion through cultural awareness, engagement and appreciation of diversity. We are Stronger, Together!

Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.

For accommodation requests during the hiring process, please contact [e-mail] for further information.