Commercial Solutions Manager

UFA; Calgary; On-site; CAD 90,000 - 130,000; Full time

Job summary

UFA is seeking a Commercial Solutions Manager to lead profitable revenue growth for petroleum fuel and lubricant products within the Saskatoon East commercial and AG market region. The role emphasizes building value-added relationships with customers, understanding their business needs, and expanding wallet share.

The position is field-based and involves weekly travel to customer locations within the assigned region.

Qualifications

• University degree in business.
• 3-5 years petroleum industry experience with 2-4 years in direct sales or account management.
• Moderate understanding of agricultural and commercial business segments.
• Exposure to technical training in lubricants.
• Understanding of downstream marketing industry.
• Strong communication, negotiating and listening skills.
• Proficiency with SAP, Microsoft CRM and MS Office Suite; strong Excel skills preferred.
• Valid Class 5 license is required.

Responsibilities

• Execute profitability related to sales of petroleum fuel and lubricants to commercial and agricultural customers.
• Maintain existing customer contacts and negotiate pricing in the commercial market segment.
• Plan customer calls and visits to provide service to existing and onboarded customers; focus on retaining/expanding business.
• Understand customer activity, business and needs to provide sound information and advice.
• Grow wallet share by introducing multiple products/services to maximize revenue per customer.
• Provide support to regional agents on fuel and lubricants sales.
• Analyze market segments, customer feedback and competitor activity to identify trends and needs.
• Attend trade shows and association meetings to gather market information and network.
• Maintain an accurate CRM system and travel weekly within the region.

Skills

Effective communication

Negotiation

Listening skills

Education

University degree in business

Tools

SAP

Microsoft CRM

MS Office Suite

Excel

Job description

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Reporting to the Manager, Sales and Performance, the Commercial Solutions Manager (CSM) leads the profitable revenue growth of the petroleum fuel and lubricant business within a specified commercial & AG market region of Saskatoon East. This role maintains value-added working relationships with existing customers to ensure account stability and engagement while understanding their business needs to discover opportunities to gain a greater wallet share.

This position is field based and will be required to travel to customer locations within the Saskatoon East region including.

Responsibilities

• Responsible for executing the profitability related to the sale of approximately 50,000,000 liters of petroleum fuel and 50,000L of lubricants to both commercial and agricultural customers on an annual basis.
• Responsible for maintaining existing customer contacts and negotiating pricing in the commercial market segment.
• Provide high level support to key and managed accounts by planning customer calls and visits to provide the appropriate level of service to existing and newly onboarded customers with a focus on retaining / expanding existing business relationships.
• Understand the activity, business and needs of customers to provide sound information and advice on products and services.
• Grow wallet share by introducing multiple products and services to generate as much revenue as possible from each customer.
• Provide support to agents in your region regarding fuel and lubricants sales.
• Perform detailed analysis of market segments, customer feedback, competitor activity to determine industry trends and customer needs.
• Attend trade shows and association meetings as required to obtain market information and network.
• Maintain an accurate and up to date CRM system.
• Be willing to travel weekly within your assigned region.

Qualifications

• University degree in business.
• 3 - 5 years' petroleum industry experience including a minimum of 2 - 4 years’ direct sales or account management experience.
• Requires moderate understanding of the agricultural and commercial business segments.
• Exposure to technical training in lubricants.
• Understanding of the downstream marketing industry.
• Strong communication, negotiating and listening skills.
• Proficiency with SAP, Microsoft CRM and MS Office Suite is an asset. Strong excel skills to enhance account analysis is preferred.
• Valid Class 5 license is required.

This is a safety sensitive position due to the nature of material handled and is required to operate equipment or a vehicle to carry out job duties.
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