Commercial Lines Account Manager, Professional Liability

Horan Securities, Inc.; Markham; Hybrid; CAD 70,000 - 100,000; Full time

Job summary

A dynamic Account Manager role at a leading insurance brokerage located in Toronto or Markham, focusing on professional liability and client relationship management. This position requires experience in insurance, strong communication, and the ability to strategize effectively. Join a company committed to employee growth with a competitive compensation package and supportive work environment.

Benefits

Competitive pay structure with bonuses

Flexible working arrangements

Comprehensive benefits package

Sponsored training and development programs

Reimbursements for professional license fees

Special discounts on events and insurance.

Qualifications

• Minimum 5 years’ experience in professional liability (E&O) required.
• RIBO Licensed, CIP, FCIP or CRM Designation desired.
• Proactive and customer-focused approach with strong research skills.

Responsibilities

• Manage assigned book of business and develop effective client strategies.
• Collaborate with account team and participate in presentations.
• Engage in negotiations and lead discussions with clients.

Skills

Communication

Organizational

Client Management

Analytical

Decision-Making

Education

Bachelor’s Degree in Business Administration or equivalent

Tools

Epic broker management system

MS Office

Job description

About The Role

Our Professional Services practice is looking for a dynamic and results oriented Account Manager to join their growing practice downtown Toronto or Markham. The ideal candidate possesses experience in professional liability/errors and omissions, directors’ and officers’ liability, cyber and property & casualty insurance with an emphasis on professional services firms. This is an ideal role for someone who is hands on and client centric, focused on retention and growth. This is a great opportunity to work in a specialty practice and to grow the book of business. This role reports to the Vice President, Professional Liability.

What You’ll Do

• Manage an assigned book of business
• Effective communication with commercial clients.
• Creating effective strategies to address client transactions, negotiations and ability to lead discussions.
• Coverage design/analysis: coverage triggers, definitions, exclusions, claims made treatment, and continuity
• Assume various roles dependent on account: marketing, account back up, lead broker etc.
• Marketing: Identifies the client or prospects’ circumstances and placing their deal in the marketplace.
• Participating in Underwriter conference calls and client meetings
• Helping clients select amongst competing quotes
• Participates in formal presentations at the C-Level
• Provides feedback for the annual budget planning process
• Collaboration with account team including coaching and mentoring

Qualifications and expertise that pave the way for Success

• Bachelor’s Degree in Business Administration or equivalent
• RIBO Licensed
• CIP, FCIP or CRM Designation desired
• Minimum 5 years’ experience in professional liability (E&O)
• Experience on Epic broker management system or other BMS
• Proficient in MS Office: Word, Excel, PowerPoint and Outlook
• Ability to manage and mentor support staff
• Strong organizational, time and client management skills
• Effective communication skills: verbal, written and presentation skills
• Proactive and customer focused approach
• Resourceful researching skills
• Analytical and strong decision-making skills
• Strong knowledge of commercial insurance industry trends
• Valid Driver’s License and ability to travel up to 25% across Ontario for client meetings

Elevate Your Career with HUB International

Choosing HUB International means aligning your career with the premier insurance brokerage in Canada and the fifth-largest global insurance and employee benefits broker worldwide. Our expansive network, powered by over 17,000 dedicated professionals across 500 offices in North America, sets the stage for an enriching career that promises both stability and remarkable growth opportunities. For a deeper insight into our values and vision, we invite you to explore: https://www.hubinternational.com/en-CA/about-us/.

Your Advancement and Well-being: Our Priority

At HUB, we place immense value on the well-being and professional development of our team. Here’s what you can look forward to as part of the HUB family:

• Engage in a rewarding work environment that recognizes your contributions through a competitive pay structure, inclusive of incentives, bonuses, and additional earning opportunities.
• Benefit from flexible working arrangements and generous time-off policies designed to accommodate your lifestyle.
• Enjoy a comprehensive benefits package, including company-matched RRSPs, tailored to meet your personal and family needs.
• Grow with HUB through sponsored training and development programs, along with tuition reimbursement opportunities to fuel your career advancement.
• Receive reimbursements for professional license fees and membership dues, underscoring our commitment to your professional growth.
• Avail of special discounts on events, travel, accommodations, and personal home & auto insurance, enhancing your HUB experience.

Diversity, Equity, and Inclusion: Our Commitment

HUB International is steadfast in its commitment to fostering a diverse, equitable, and inclusive work environment. We celebrate the unique backgrounds and perspectives of our employees, ensuring all voices are heard and valued. Our selection process is meticulously designed to be accessible to everyone, and we encourage you to reach out if you require any assistance or accommodation during the recruitment phase. At HUB, equal opportunity is not just a policy; it’s the cornerstone of our culture.

Service: Our Ethos

Service is the essence of our identity at HUB International. This commitment extends beyond our clients to our employees and the communities we serve. Each of our regional offices is deeply involved in local causes, embodying our dedication to making a tangible difference. Join us and be part of a team that not only advances professionally but also contributes positively to society.

At HUB, your career is poised for greatness. Welcome to a world where your skills are valued, your professional growth is paramount, and your contribution makes a lasting impact.

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Department Account Management & ServiceRequired Experience: 5-7 years of relevant experienceRequired Travel: Up to 25%Required Education: Bachelor's degree (4-year degree)