Commercial Lines Account Manager

StoneRidge Insurance; Winnipeg; Hybrid; CAD 47,000 - 63,000; Full time

Benefits offered by this job

Mentorship

Career advancement

Paid time off

Retirement plans

Group benefits

Tuition reimbursement

Professional development

Job summary

Crossroads Insurance Brokers, a division of SIB Corp., is seeking a Commercial Lines Account Manager who thrives on delivering top-tier client experiences, cultivating genuine relationships, and keeping every detail perfectly organized. You’ll help strengthen our culture in an environment that champions professional growth and ongoing education.

Based in Winnipeg, Manitoba, this hybrid, full-time role offers mentorship, a people-first culture, and opportunities within Crossroads and SIB Corp.

Qualifications

• Manitoba General Insurance License (Level 1 or 2) is required.
• Minimum 3 years of Commercial insurance experience in a direct writer or other brokerage environment.
• Strong communication, organizational, and problem-solving skills.
• Proficiency with Microsoft Office and broker management systems.
• CAIB, CIP, or other insurance designations are preferred.

Responsibilities

• Service and grow a Commercial Lines portfolio.
• Handle new business, renewals, endorsements, and accounts receivable.
• Advise clients on coverage and support policy/claims inquiries.
• Maintain accurate records in our broker management system.
• Collaborate with carriers, vendors, and colleagues.

Skills

Communication

Organization

Problem solving

MS Office

Broker management

Education

Manitoba General Insurance License (Level 1/2)

CAIB / CIP designations

Tools

Broker management systems

MS Office

Job description

Posted Wednesday, August 19, 2026 at 7:00 AM

Join the Crossroads Insurance Team!

A division of SIB Corp.

We are always looking for amazing people to join the team!

Crossroads Insurance Brokers is seeking a Commercial Lines Account Manager who thrives on delivering top-tier client experiences, cultivating genuine relationships, and keeping every detail perfectly organized. You’ll help strengthen our culture in an environment that champions professional growth and ongoing education.

For over 50 years, Crossroads has been more than just a brokerage, we’ve been a trusted partner to our clients and a people‑first workplace for our team. We believe that insurance is about protecting people and possibilities, and we are proud to offer a supportive environment where employees can build meaningful careers and continue growing professionally.

Job Type :Hybrid, Full Time, Permanent

Work Location : Winnipeg, Manitoba, Canada

Pay :Starting from $55,000 annually

What You Will Do:

• Service and grow a Commercial Lines portfolio.
• Handle new business, renewals, endorsements, and accounts receivable.
• Advise clients on coverage and support policy/claims inquiries.
• Maintain accurate records in our broker management system.
• Collaborate with carriers, vendors, and colleagues.

What You Bring:

• Manitoba General Insurance License (Level 1 or Level 2) is required.
• Minimum 3 years of Commercial insurance experience in a direct writer or other brokerage environment.
• Strong communication, organizational, and problem-solving skills.
• Proficiency with Microsoft Office and broker management systems.
• CAIB, CIP, other insurance related designations.

What We Offer:

• Stability with an established brokerage of over 50 years.
• One‑on‑one mentorship and team guidance.
• A people‑first culture where ideas and collaboration are encouraged.
• Career advancement opportunities within Crossroads and SIB Corp.
• Paid time off, retirement plans, and comprehensive group benefits.
• Tuition reimbursement and ongoing professional development.

About Us:

Crossroads Insurance has proudly served individuals and businesses throughout Manitoba for over 50 years. As a division of SIB Corp., we combine the trusted relationships and local expertise Crossroads is known for with the resources, professional development opportunities, and support of a growing Canadian insurance organization.

*We are an equal opportunity employer that values a diverse workforce of creative minds. Don’t check all boxes - apply anyway!

**Please note that the successful candidate must pass a criminal record check upon receiving their employment offer.

***Only successful applicants that the hiring leaders are interested in interviewing will be contacted directly.

Additional Information:

This job advertisement is for a replacement position that has been posted externally.

SIB Corp. o/a StoneRidge Insurance Brokers or any of its affiliate companies may use Artificial Intelligence (AI) enabled or automated tools to assist in the initial screening of applications. These tools help identify qualifications and experience that align with the role requirements.

Please note that AI is used solely to support and never replace our Talent Team. All decisions are made by our Talent Team and hiring leader. No automated tool makes a final decision about one’s candidacy.

Important: No applicant data is shared externally through any AI tools SIB Corp. o/a StoneRidge Insurance Brokers or any of its affiliate companies may use. All information remains securely within our systems and is handled in accordance with privacy and data protection policies.

SIB Corp. o/a StoneRidge Insurance Brokers and all its affiliate companies welcome applications from all qualified individuals and has a procedures in place to provide accommodations for persons with disabilities at all stages of the hiring process and during employment. If you require an accommodation during the interview or hiring process, please contact the Talent Team so that an appropriate accommodation can be arranged.