Commercial Insurance Account Manager

MT Talent Solutions Inc.; Hamilton; Hybrid; CAD 70,000 - 90,000; Full time

Job summary

A leading insurance provider is seeking a Commercial Insurance Account Manager in Hamilton, Ontario. This role offers a competitive salary and benefits, supportive leadership, and a strong company culture. The successful applicant will manage client accounts, respond to inquiries, and collaborate closely with Account Executives to deliver quality service.

Benefits

Competitive salary and benefits plan

Excellent company culture

Room for professional development

Fun social events

Community-oriented company

Qualifications

• 5+ years’ experience in the insurance industry, with 2+ years in commercial insurance preferred.
• Strong organizational and time management skills.
• Excellent customer service and interpersonal skills.

Responsibilities

• Respond to client calls, emails, ensuring high service levels.
• Manage New Business workflows with Account Executives.
• Review renewals, completing quotes and recommendations.

Skills

Organizational skills

Time management

Excellent communication

Customer service

Interpersonal skills

Education

Post-secondary degree or diploma in Insurance, Business, Finance, or Administration

RIBO License

CAIB or CIP Designation

Tools

MS Office Suite

Insurance-specific software

Power Broker

Policy Works

Job description

Join to apply for the Commercial Insurance Account Manager role at MT Talent Solutions Inc.

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Join to apply for the Commercial Insurance Account Manager role at MT Talent Solutions Inc.

The Opportunity

MT Talent is happy to partner with a local insurance provider to source their next

Location: Hamilton, Ontario (hybrid)

The Opportunity

MT Talent is happy to partner with a local insurance provider to source their next Account Manager.

For 40 years, they have delivered the highest quality experience their customers which helped them grow to be one of the largest independent insurance providers in Ontario. Along with providing superior insurance and financial products, they are heavily invested in their communities and staff. The company supports numerous charities and organizations and encourages their team to take part in this as well.

• this is not a sales focused role
  
  

What’s In It For You

• Competitive salary and benefits plan and RSP
• Excellent company culture with long-tenured staff and room for professional development
• Empowering and supportive leadership team
• Fun social events
• Easily accessible by transit
• Community-oriented company
  
  

What You’ll Be Doing In The Role

• Respond to client calls, mail, emails in a prompt and friendly manner ensuring a high level of service is maintained at all times
• Responsible for New Business workflows with Account Executives
• Review renewals and make recommendations, completing comparison quotes and remarket when needed. Ensuring renewals are delivered to the clients in a timely matter.
• Review and issue Certificates of Insurance
• Accurately handle change requests with attention to risk management
• Handle Complex Accounts to provide creative, effective solutions that meet the needs of clients
• Function as a front-line underwriter for qualifying, maintaining, and promoting sound quality business
• Support clients with reporting claims and follow up in a timely manner to ensure quality service from insurance partners
• Manage account receivables for accounts
• Work closely with Account Executives to identify other lines of business as cross sell opportunities
  
  

Here’s What You Will Need To Be Successful

• 5 or more years’ experience in the insurance industry with 2 or more years of experience in commercial insurance preferred
• RIBO License
• Post-secondary degree or diploma in Insurance, Business, Finance, Administration or other area of study is an asset but not mandatory
• Positively adapts to change and maintains quality of work effectively under pressure
• Strong organizational and time management skills
• A collaborative, team-player with strong work ethic and accountability
• Excellent written and oral communication skills with high regard for attention to detail, confidentiality and respect
• Excellent customer service and interpersonal skills
• Working towards CAIB or CIP Designation is preferred
• Computer proficient: MS Office Suite. Insurance-specific software experience is required. Experience specifically with Power Broker and Policy Works is an asset.
  
  

#MT1

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Customer Service

• Industries

  Staffing and Recruiting

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