Commercial Flooring Sales Representative

Ritchie's Flooring Warehouse; Dartmouth; On-site; CAD 60,000 - 90,000; Full time

Job summary

Ritchie’s Flooring Warehouse in Dartmouth, NS is seeking a Commercial Flooring Sales Representative to manage the full sales cycle from tenders to project completion. You will build strong client and vendor relationships, provide pricing, and coordinate with contractors and designers to deliver flooring solutions.

The role emphasizes project management, budgeting, and timely execution with a focus on profitability and customer satisfaction.

Qualifications

• Experience in sales or related field.
• Ability to prioritize and meet tight deadlines.
• Excellent communication skills and ability to build rapport with diverse audiences.
• Strong project management, multitasking, and deadline-driven approach.
• Attention to detail in pricing and project specifications.
• Knowledge of LEED‑certified products is an asset.

Responsibilities

• Receive tenders and assess project requirements.
• Provide accurate pricing estimates, ensuring profitability while meeting customer needs.
• Collaborate with clients, general contractors, architects, and designers to understand project specifications and offer flooring solutions.
• Manage projects from inception to completion, coordinating and overseeing quality control.
• Conduct site visits to assess flooring needs, take measurements, and provide product recommendations.
• Develop and maintain strong relationships with existing clients and seek new business opportunities.
• Stay updated on industry trends and product innovations.
• Use RFMS to import projects, create purchase orders, track inventory, and complete invoicing.
• Provide exceptional customer service by addressing inquiries and resolving issues.
• Schedule and facilitate installations and product delivery.
• Collaborate with project managers and installation crews for seamless execution.

Skills

Sales experience

Time management

Communication

Project management

Detail oriented

LEED knowledge

Tools

RFMS

Job description

Your experience. Your ambition. A platform to go further.

You know how to win the tender, manage the details, and deliver what you promised. You’ve worked hard to build your reputation. Now imagine what you could achieve with a company that backs your ambition, values your judgment, and celebrates your success.

At Ritchie’s, we want to provide the platform to elevate your career. With a 60-year reputation behind you, you’ll have the opportunity to pursue meaningful commercial projects, strengthen relationships, and take pride in seeing your work come to life.

The opportunity

We’re seeking a motivated Commercial Flooring Sales Representative to manage the entire sales process, from receiving tenders through project completion, ensuring customer satisfaction and driving business growth. This position requires exceptional project management skills, commercial awareness, and the drive to turn opportunities into profitable, well‑executed projects.

Competitive salary, commensurate with experience.

Bring your expertise and own your success

Bring your experience, your ideas, and your ambition. We give you room to take initiative, manage your projects, and build customer and vendor relationships your way—with a team behind you to help turn commitments into results.

Your judgment matters here. Whether you’re pursuing a tender, working through a project challenge, or spotting a better way to serve a client, we want you involved, contributing, and making an impact.

An expense account supports your business development activities. We encourage building strong client and vendor relationships, including lunches, dinners, and opportunities to recognize customers and strengthen lasting partnerships.

Great work and great people

We work hard, we have a lot of fun, and we believe you should enjoy the people you work with. From everyday laughs to high fives and celebrating a big win, we’re building a place where you can grow your career and enjoy the journey.

You’ll have the freedom to take initiative, a team that backs you, and people who celebrate your success. Bring your ambition, your ideas, and your sense of humour. There’s room for all three at Ritchie’s.

Key responsibilities

• Receive tenders and assess project requirements.
• Provide accurate pricing estimates, ensuring profitability while meeting customer needs.
• Collaborate with clients, general contractors, architects, and designers to understand project specifications and offer flooring solutions.
• Manage projects from inception to completion, including all required coordination and oversight of quality control throughout the project.
• Conduct site visits to assess flooring needs, take measurements, and provide product recommendations.
• Develop and maintain strong relationships with existing clients while actively seeking new business opportunities.
• Stay updated on industry trends and product innovations.
• Use RFMS software to import new projects, create purchase orders, track inventory, provide work orders, and complete final or progress invoicing.
• Provide exceptional customer service by addressing inquiries, resolving issues, and ensuring timely delivery of products.
• Schedule and facilitate installations and product delivery.
• Collaborate and communicate with project managers and installation crews to ensure seamless project execution.

Required skills and qualifications

• Experience in sales or a related field.
• Ability to prioritize and meet tight deadlines.
• Proficiency with RFMS or similar order management software is an asset.
• Excellent communication skills, with the ability to build rapport and convey product information to a diverse audience.
• Strong project management skills, including the ability to multitask, prioritize, and meet deadlines in a fast‑paced environment.
• Attention to detail and a keen eye for accuracy in pricing and project specifications.
• Knowledge of products that contribute to LEED‑certified projects is an asset.

Make your next move count

If you’re proud of what you’ve accomplished and ready for more opportunity, more ownership, and a team that wants to see you succeed, let’s talk about what you could build at Ritchie’s.