Commercial Account Manager

BrokerLink; Oakville; On-site; CAD 45,000 - 70,000; Full time

Job summary

An established industry player is seeking a dedicated Commercial Account Manager to join their Oakville branch. This role offers a permanent full-time position where you'll be at the forefront of customer engagement, providing top-notch service and support. With a strong emphasis on integrity and respect, the company fosters a collaborative environment that values professional growth and inclusivity. You'll have the opportunity to work with a diverse team, assisting clients with their insurance needs while enjoying a competitive compensation package and numerous perks. If you're passionate about customer service and looking to make a meaningful impact, this could be the perfect opportunity for you.

Benefits

Flexible health and dental insurance benefits

Personal Spending account

RRSP with Company matching

Employee Share Purchase Plan

Flexible dress code

Competitive compensation with bonus

Employee discount program

Paid Time Off including vacation

Qualifications

• 2-5 years of experience in an office environment.
• Commercial insurance experience is an asset.

Responsibilities

• Assist the Commercial Insurance Account Executive.
• Provide prompt service and advice to customers.
• Process incoming Commercial paperwork.

Skills

Customer Service

Analytical Skills

Communication Skills

Organizational Skills

Sales Experience

Education

High School Diploma

Post-Secondary Education

Tools

Epic

Job description

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Being a part of BrokerLink, means you live our values: to act with integrity, be respectful of others, have a customer-driven mindset, strive for excellence and always treat others with generosity. These values drive our diversity and inclusion efforts to ensure a respectful and inclusive work environment is present.

We want like-minded individuals who want to provide the highest level of customer service, who carry themselves with utmost professionalism.

We want to invest in you! Your success is our success and our purpose of “we’re here to help people” is what motivates us to keep the amazing talent we attract, for a long time. We want to bring out the best of all our team members! Offering countless opportunities to grow and an environment which values our most important assets, you, our team members. We have over 200 offices across Canada, ask us about our flexible work arrangements!

We are looking for a Commercial Account Manager to join BrokerLink and work from our Oakville Branch on Davis Road, located in Southern Ontario Region on a Permanent FT Basis.

As part of our employee promise, here are some of the many perks of working with us:

• Flexible health and dental insurance benefits package
• Personal Spending amount to invest in your healthy lifestyle
• RRSP - Registered Retirement Savings Plan with Company matching
• ESPP - Employee Share Purchase Plan (TSX:IFC) program with matching aspect
• ‘Dress for your day’, dress according to your daily schedule
• Competitive compensation package with bonus aspect
• Employee discount program, including Apple, Bell, Rogers and more!
• Paid Time Off in the form of: Personal days, Volunteer days, Exam/Study Time, Jury Duty and starting at 3 weeks of vacation per year!
• Working for an employer who is regularly recognized as one of Canada’s best employers such as Kincentric 2024
  
  

What the Role Entails:

• Control the flow of walk-in customers and callers
• Provide assistance to the Commercial Insurance Account Executive
• Provide customers with prompt service by providing advice, help customers understand insurance, discuss customer concerns
• Receive and process all incoming Commercial paperwork
• Assist with quotes to customers, review existing coverage, and update customer file information
• Prepare documentation for insurers, complete applications for new clients, issue insurance certificates
• Process of endorsements, invoices, and follow up on payments
• Communicate with Insurance companies, negotiate with underwriters on customers behalf, negotiate renewal of terms, follow up with Adjusters on claims status
• Source and obtain additional information requested by the underwriter and complete applications
  
  

The Successful candidate will have:

• If you feel you have the equivalent skills, please apply*
• High School and/or Post-Secondary Education
• 2-5 years’ experience in an office environment
• High School and/or Post-Secondary Education
• Commercial insurance experience an asset
• RIBO License an asset
• Exposure to Epic is an asset
• Previous sales experience is an asset
• Demonstrated ability to handle multiple priorities successfully
• Strong analytical and organizational skills
• Excellent verbal and written communication skills
  
  

We thank all applicants for their interest, but only those selected for an interview will be contacted.

BrokerLink is committed to providing an accessible environment. Accommodations are available on request for candidates taking part in the selection process.

BrokerLink is committed to creating and maintaining an inclusive environment which embraces our diversities and sees them as our strength! We want to foster a workplace that makes all our team members and customers feel welcome and appreciated.

Discover more about BrokerLink! Visit our new dedicated Webpage - https://www.brokerlink.ca/campaign/discover-brokerlink

At BrokerLink, we value diversity and are committed to creating an inclusive workplace that inspires each of us to be the best we can be. Join our team and make a difference!

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Insurance

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