Collections & Legal Administrator - Cash Flow & Docs

Portfolio Group; Toronto; On-site; CAD 52,000 - 76,000; Full time

Benefits offered by this job

Paid day off on your birthday

Enhanced health and dental benefits

RRSP matching program

Downtown location near Union Station

Additional vacation days after 2 and 5

Job summary

Portfolio Group is seeking a Collections & Legal Administrator to join our Downtown Toronto Finance team. The role focuses on collections and account resolution while supporting finance, administrative, and legal processes.

You will manage overdue accounts, investigate issues, and maintain accurate records in a fast-paced, structured environment. This in-office role is based near Union Station with a base salary plus quarterly incentives.

Qualifications

• 3+ years of collections experience.
• 1+ year of experience with Small Claims Court processes.
• Strong written and verbal communication skills.
• Excellent organization and time-management abilities.
• Comfortable handling confidential financial and legal information.

Responsibilities

• Contact clients regarding overdue accounts and service inquiries by phone, email, and written correspondence.
• Negotiate payment arrangements and account resolutions per policies.
• Monitor accounts receivable aging and act to maintain good standing.
• Investigate invoice discrepancies and account-related issues.
• Liaise with clients, internal teams, and Legal and Finance to resolve matters.
• Prepare and issue collection letters and assist with legal documentation (NDAs, affidavits, Small Claims Court).
• Track reporting on legal and collection cases, outcomes, and KPIs.
• Support cash reconciliation and contract cancellation processes as needed.
• Provide general finance and admin support within the department.

Skills

Collections experience

Small Claims Court processes

Communication skills

Organization

Confidential information handling

Education

Finance/Business Admin degree

Job description

Portfolio Group is seeking a Collections & Legal Administrator to join our Downtown Toronto Finance team. The role focuses on collections and account resolution while supporting finance, administrative, and legal processes.

You will manage overdue accounts, investigate issues, and maintain accurate records in a fast-paced, structured environment. This in-office role is based near Union Station with a base salary plus quarterly incentives.