Collection Site Services Supervisor

Dynacare; Edmonton; On-site; CAD 50,000 - 70,000; Full time

Job summary

A leading healthcare organization is seeking a Collection Site Supervisor to oversee operations at their Edmonton site. This permanent, full-time position includes responsibilities for drug and alcohol collection, supervising staff, and ensuring operational efficiency. Ideal candidates will possess relevant experience, strong interpersonal skills, and a commitment to maintaining a professional work environment.

Qualifications

• Minimum 2 years as a DOT Collector with BAT Certification.
• 2 years’ experience in a clinic/medical setting with supervisory experience.
• Willing to obtain required certifications.

Responsibilities

• Performs drug and alcohol collections, breath testing, and health surveillance testing.
• Schedules staff and assists with hiring and training.
• Troubleshoots issues and ensures supplies are available.

Skills

Intermediate MS Office skills

Excellent knowledge of internal software

Exceptional interpersonal skills

Excellent written and verbal communication skills

Ability to work with and lead a team

Education

High School Diploma

DOT Collector with BAT Certification

Audiometric and Spirometry Technician Certificate

Tools

Site Scheduler

Cantrak

Central Booking

Job description

Job Summary:

This position will be required to work independently and report to the Collection Site Services Manager on a daily basis.The strategic role of the Collection Site Supervisor is a working supervisory position designed to measure, monitor andaddress internal operating issues within the Collection Site to help optimize organizational performance. The positionshould bring consistency, stability and structure to the designated Collection site(s). The Supervisor is a member of theCannAmm Operations Team. The team is responsible for overseeing the areas of operations of CannAmm, workingtogether to effectively and consistently meet organizational goals that will lead CannAmm towards its strategic vision.

Status: Permanent Full-Time (benefits eligible)

Shift: Monday - Friday; 8 am - 4 pm; on call
Work Style: On-site
Location: Edmonton South - 8560 Roper Rd, Edmonton
Internal Posting Deadline: June 27, 2025

Key Responsibilities:

• Performs drug and alcohol collections, breath alcohol testing and health surveillance testing such at pulmonary function tests (PFT), audiometric testing and mask fit testing
• Scheduling of staff members and assisting Manager, Collection Site Services with hiring, training and evaluations of staff
• Is knowledgeable and provides correct instructions and information to clients and staff about specimen collections and testing
• Troubleshoots/problem solves within scope of duties
• Ensures adequate supplies are available, ordering stock as assigned
• May include Mobile Testing using the mobile unit/truck
• Duties also include reception and data management, including booking appointments, tracking results, registering donors, faxing and copying.
• Must maintain confidentiality of information and records
• Other duties as assigned

Knowledge, Education and Experience:

• High School Diploma
• Minimum 2 years as a DOT Collector with BAT Certification
• Current Audiometric and Spirometry Technician Certificate, or willing to obtain.
• 2 years’ experience in a clinic/medical stetting with at least 1-year recent experience in a supervisory role or relevant education
• Travel may be required to other local collection sites
• Able to be on-call during evenings and weekends (reliable transportation is a must)

Skills and Abilities:

Technical Skills

• Intermediate MS Office skills
• Excellent knowledge of internal software, Site Scheduler, Cantrak, Central Booking
• Organized and flexible
• Valid class 5 driver's license and a good driving record required.

Social Process Skills

• Exceptional interpersonal skills, able to de-escalate conflict
• Excellent written and verbal communication skills
• Ability to work with and lead a team are required

Working Condition:

• In-office clinical testing work environment, with the ability to travel to other local collection sites as required

**A pre-employment Drug and Alcohol test is required as part of the hiring process**